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INSIGHT-DRIVEN EMPLOYEE ENGAGEMENT

Enhancing motivation and experiences for improved business outcomes

Leverage our custom portal on the TP Dialog platform to seamlessly measure and manage employee experiences (EX) in real time. Gain actionable insights into engagement and satisfaction, tailored to your organization’s unique needs.

Transform your company’s culture by prioritizing your workforce—because engaged employees are the driving force behind enhanced customer satisfaction (C-SAT) and increased profitability.

Embrace the powerful connection between employee and customer advocacy, and watch your business flourish with a motivated, high-performing team.


LISTEN, ACT, LEAD WITH DATA

Converting insights into strategies

Our continuous listening framework gathers feedback at every essential touchpoint, from employee satisfaction (E-SAT) and knowledge satisfaction (K-SAT) surveys to real-time sentiment tracking, ensuring every voice is acknowledged. Dive deeper with tailored surveys and focus groups to implement precise actions during critical moments. Benchmark your organizational culture against external insights from platforms like Glassdoor and Indeed, transforming feedback into a powerful driver for engagement and retention.

From attraction to retention: Optimizing every stage of the employee journey

Build a workforce that embodies your company’s mission and vision.

Use peer-to-peer recruiting to connect with the right candidates quickly and effectively.

Ensure new hires feel welcomed and prepared with tailored portals and processes that set them up for success from day one.

Invest in training that not only enhances skills but also promotes accountability and continuous growth.

Boost motivation and engagement with a rewards system tailored to what truly drives your employees.

Develop clear career paths that inspire your workforce to perform at their best.

Identify and address potential challenges early, saving costs and retaining valuable talent.

Leverage insights from past employees for continuous improvement and fresh perspectives.

Case study

An Italian university with large number of students , teaching personnel, and employees.

Business challenges

  • Need for richer KPIs in performance assessment.
  • Lack of survey methodologies to gather meaningful input.
  • Insufficient listening to internal and external "customers" and service users.
  • Limited feedback from various university service areas.

The solutions

For Students:

  • Monitored multiple academic years.
  • Collected significant feedback from incoming and outgoing Erasmus students.

For Professors:

  • Monitored academic years and gathered valuable professor feedback.
  • Tracked all phases from first employment to performance appraisal.

For Providers:

  • Monitored academic years and collected feedback from providers.
  • End-to-end monitoring of provider experience, from commercial negotiation to invoice and payment.

Real results

Take your business to the next level!

 

Boost your customer experience and operational efficiency by leveraging our expertise, proprietary solutions, and powerful technology partnerships in automation and digital CX.