(90% English) Customer Expert

You're the player we're missing on this TOP Team!

We're looking for a Customer Expert. You will manage and respond to customer inquiries via different channels, providing exceptional customer service by being a good listener and addressing customer needs effectively. You must handle sensitive and confidential customer information with the utmost care while staying consistently informed about our client’s products, services, and promotions.  

What you’ll be doing:

• Respond to all customer inquiries.
• Provide excellent customer service by being a good listener.
• Handle sensitive customer data with utmost care and confidentiality.
• Aim to resolve situations on the first approach by being proactive, patient, and understanding.
• Keep a constant working knowledge of our client’s products, services, and promotions.
• Document and update records in the required systems.

The TOP Team is looking for someone who:

• Has a 90% and up English level.
• Has skills to solve situations with a positive attitude.
• Is a proactive and confident person with active listening skills.

Let’s talk about benefits:

• Long-term contract.
• You can manage your time with our flexible schedules.
• Career development and volunteer programs.
• Employee fund.
• Life insurance coverage.

This is what sets us apart:

We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures in +300 languages and dialects. Certified by Great Place To Work® as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond.

At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and team members and foster an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and builds a more equitable world.

Make a difference with the TOP Team!