Integrating technology and empathy into debt recovery in EMEA

With mounting economic pressures, shifting consumer behaviors, and regulatory changes across Europe, the Middle East, and Africa (EMEA), credit providers are grappling with stagnating lending activity, rising defaults, and evolving repayment practices.

At a challenging time like this, what is the most effective and efficient way for lenders to approach debt collection? By leveraging advanced technologies, data-driven approaches, and local expertise, organizations can efficiently manage delinquent accounts while safeguarding customer experience.