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Flexible Solutions to make each customer interaction simpler, safer and faster
TP in Greece, established in 1989, is a leading multilingual hub for customer experience (CX), AI-powered solutions, and digital business services, supporting clients across Europe, the Middle East, and Africa. With over 12,000 people from more than 110 nationalities, TP delivers end-to-end solutions across 140+ markets and 40+ languages, combining advanced technology, human expertise and process excellence to drive business resilience, operational agility, and sustainable growth.
Omnichannel, Optimized CX services: e-mail, chat, back-office and Trust & Safety
TP in Greece operates today out of six Multilingual Hubs in Athens, in Thessaloniki and two more in Chania, with a combined capacity of more than 12.000+ interaction Experts’ workstations. We support major multinational Clients in the Automotive, Business Services, Consumer Electronics, Energy, Fast Moving Consumer Goods, Gaming, Financial, Healthcare, Insurance, Media & Entertainment, Retail and e-Retail, Technology, Telecommunications, Transportation and Travel arena; and we are proud to say that we have become one of the most attractive partners to support Customer Experience Services (Customer Care, Technical Support, Tele-Sales, Tele-Collections), Back-Office Services (Content Moderation, Industry-specific services, Human Resources Management, Visa application Management & Consulate Services) and Knowledge Services (Consulting, Advanced analytics, Intelligent automation) in the European continent.
Our digitally integrated customer experience solutions
Our solutions will help your company to improve your customer relationships and generate more business.
We deliver immediate, measurable results, based on the highest industry standards.
Omnichannel
CX Management
services
We provide end-to-end CX management with a strong focus on multilingual customer engagement. Our services combine AI-powered solutions, advanced technology, and human expertise to deliver high-quality customer care, technical support, and trust and safety operations. From customer support to revenue generation and back-office services, we design and manage integrated CX ecosystems that enhance customer satisfaction, strengthen brand trust, and drive business performance, supported by continuous optimization and data-driven insights.
Assembling world-
class teams is
our expertise
We ensure sustainable growth and high-quality services by using customized assessment techniques as to select the right person, in the right position, at the right time.
Based on a specific filtering and assessment process, we locate the right profile with the needed for the specific industry and role soft and hard skills.
Services to
support your
entire business
From customer care through various back-office services, customer acquisition & sales support, we offer world-class expertise in supporting your customers & your business growth.
We act as your operational excellence consultant through Lean management & Agile way of working.
Whether the goal is to improve business efficiency, or there is an immediate operational performance issue – we can design with together sustainable high tech & high touch solutions.
Deep expertise
across
all industries
We support all verticals and acquired unmatched expertise in all industries. We support numerous Multinational Clients in the Automotive, Consumer Electronics, Energy, Fast Moving Consumer Goods, Gaming, Financial, Healthcare, Retail & e-Retail, Technology, Telecommunications and Travel sectors.
Let's have a conversation on how our business process outsourcing & lean operation solutions can contribute to increased customer satisfaction, keeping your operations agile & cost effective.
German automotive manufacturer of luxury vehicles
Our Digital Customer Experience Transformation Solutions
Digital strategies
Advanced solution consulting and design for managing – and optimizing -- the entire customer lifecycle.
Intelligent automation
Automation strategies that use AI and machine learning to accelerate contact resolution or functional output.
Advanced Analytics
Speech, text, and interaction analytics that harness the power of unprocessed customer data to better anticipate needs and expectations.
A Perfectly
Balanced
Approach
Balance technology with human empathy to provide problem-solving with a personal touch for more complex or sensitive issues.
Advance your brand through digital transformation
Advancing Gender Equality & Inclusive Leadership at Work
At TP Greece, we're taking meaningful steps to promote gender equality, empower women, and encourage diverse leadership. Our TP Women in Network event brought together influential voices—from industry experts to DE&I champions—to share practical ways to foster more inclusive workplaces.
With inspiring insights from Paralympic champion Alexandra Stamatopoulou and our esteemed panel, we explored strategies to advance female leadership, break down bias, and drive equity through bold, measurable actions.
We’re not just participating in the dialogue—we’re setting the pace.
From Networks to Impact: Driving Change Together
TP in Greece continues to build on the legacy of Women in Network, moving from celebration to strategic dialogue that shapes leadership and inclusion practices across industries. In this discussion, the CEO of TP in Greece, Charlotte Foucteau and the European VP of Services & Support at Canon EMEA, Andy Schneider explore how inclusive leadership, women’s empowerment, and innovation enable organizations to achieve sustainable growth while maintaining a human-centered approach. The conversation highlights actionable insights on allyship, leadership development, and integrating AI with human expertise to drive organizational transformation.
TP in Greece
We are trusted with billions of unique interactions worldwide.
Our team of interaction experts connects the biggest and most respected brands on the planet with their customers, always making sure that each interaction matters.
