TP Australia delivers more than outsourcing—we bring strategic business consulting services, intelligent automation solutions, and AI-powered contact center support to help you scale with confidence. With a presence across industries including telecom, retail, BFSI, travel and e-commerce, our offerings are designed to meet the evolving needs of your industry while driving digital transformation.
TP Australia plays a central role in enabling access to high-performance contact center solutions and digital outsourcing services across global markets.
Whether entering new regions or expanding existing operations, our nearshore and offshore teams deliver speed, confidence, and strategic alignment for brands across the globe.
Our clients gain a competitive edge through a seamlessly integrated delivery network that blends scale, agility, and operational excellence. With a focus on collaboration and innovation, we deliver tailored, outcome-oriented solutions that evolve with your business.
Our strategically positioned delivery hubs include:
A high-performance delivery hub providing cost-efficient, technically advanced, and scalable solutions backed by a highly educated workforce and 24/7 operational coverage, with deep capabilities in IT services, technical support, and complex back-office operations.
Specializing in sales, account management, customer experience (CX), and collections, Indonesia offers multilingual capabilities and delivers strong commercial value. Its unique blend of lifestyle appeal and regional proximity makes it an ideal hub for serving ANZ clients with agility and cultural alignment.
With strong English proficiency, cultural alignment, and scalable workforce, the Philippines hub delivers consistent, high-quality customer support. Specializing in voice services and basic back-office processes, tailored to meet the unique needs of ANZ clients, ensuring both operational efficiency and customer satisfaction.
A strategic and comprehensive approach to driving business success
TP is a trusted global partner in business transformation, delivering value by combining four dimensions. This integration enables a personalised, results-driven approach, proven by our clients' success.
True transformation begins with meaningful connection. Our Melbourne Experience Center serves as a strategic command post for co-innovation—where visionaries converge to create high-performance CX strategies, unlock growth, and build competitive advantage.
Meet with our local experts to co-create solutions that redefine customer engagement across the ANZ region, powered by our EI-AI framework—a fusion of emotional intelligence and artificial intelligence that blends high-tech innovation with high-touch human insight.
Let’s talk about how our global delivery network and local expertise can elevate your business.
