Back Office Chat Associate | Advanced Portuguese

We’re looking for a Back Office Chat Associate with an advanced Portuguese level. You’ll be responsible for responding to customer inquiries via chat and providing top-tier support. With your patience, understanding, and proactive approach, you'll turn challenges into positive experiences.

Who You Are:

• A language pro with advanced Portuguese proficiency to communicate effectively and grow in a global environment.
• A careful person who can handle sensitive customer data with the utmost care and confidentiality.
• A great listener who provides excellent service by truly listening to every customer’s needs.

Let's Talk About Benefits:

• Enjoy a schedule of 42 weekly hours that gives you more free time to do what you love.
• Hit your targets with a 15% performance bonus. Your commitment does pay off!
• Meet awesome people and enjoy the flexibility of working from home with a hybrid model.
• Benefit from a long-term contract because we want you to grow with us.
• Get access to an employee fund that always supports you, with opportunities and benefits designed for you.

This Is What Sets Us Apart:

We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures through more than 400 languages and dialects. Certified by Great Place To Work® as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond.

At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and team members, fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and builds a more equitable world.

Make a difference with the TOP Team!