TP in the Dominican Republic began operations in January 2013, strategically located in the Santo Domingo City Center, where we currently support clients in verticals such as Customer Service, Transportation Service Bookings, Telephony, and Health Care. Nowadays, the center has over 1,000 employees, with room to grow.
Make meaningful connections in today’s digital and virtual marketplace by delivering the right experience at the right time through:
Digital Strategies
Advanced solution consulting and design for managing – and optimizing - the entire customer lifecycle
Intelligent Automation
Automation strategies that use AI and machine learning to accelerate contact resolution or functional output
Advanced Analytics
Speech, text, and interaction analytics that harness the power of unprocessed customer data to better anticipate needs and expectations
A perfectly balanced approach
Balance technology with human empathy to provide problem-solving with a personal touch for more complex or sensitive issues.
Our team of interaction experts connects the biggest and most respected brands on the planet with their customers, always making sure that each interaction matters.
