Where agility powers transformation

Man in a suit holds a smartphone, with background images showing people on a meeting and iconic Korean buildings.
Man in a suit holds a smartphone, with background images showing people on a meeting and iconic Korean buildings.

As one of Asia’s fastest advancing digital economies, South Korea is investing billions into AI and next generation infrastructure, with the digital transformation market projected to exceed USD 180 billion by 2030. This growth is reshaping key sectors in manufacturing, e-commerce and digital services. From our Seoul hub, TP in Korea helps global brands enter and scale in this fast-moving market while supporting their expansion into neighboring regions through agile, intelligent CX and digital solutions. ​

TP in Korea blends speed, precision, and agility to deliver scalable CX management and digital solutions tailored to each client’s business goals. 

Located an hour from Incheon International Airport, our Seoul hub provides secure, ISO certified operations that give global brands a reliable base to enter Korea and expand into neighboring markets. ​

TP in Korea helps global brands test and scale AI enabled customer experiences with proven operational quality. 

OUR EXPERTISE

We combine AI workflows with industry insight to deliver reliable performance.

We support global electronics and expanding Korean brands with multilingual CX, technical support and back-office operations for complex product ecosystems. 

Need to keep up with Korea’s fast moving e-commerce market? We support platforms with digital CX, seller and buyer assistance and fulfilment operations to deliver smooth end to end shopping experiences. 

We support global and Korean retail brands with omnichannel CX, product support and order management to deliver smooth end to end shopping experiences. 

We support global platforms with AI-driven CX, app and cloud support, trust & safety operations, and RaaS-enabled growth services that protect users, strengthen digital communities, and drive scalable, compliant performance and revenue impact. 

Looking to manage seasonal demand? We streamline operations, enhance traveler satisfaction, and support booking, lifecycle management, trust and safety, and upsell opportunities to drive sustainable growth. 

We deliver player support, trust and safety and content operations for gaming, streaming and entertainment brands across Korea’s highly engaged digital audience. 

OUR KEY PRODUCTS

Scale intelligently with AI and human expertise

 

We integrate agentic AI solutions to help clients scale smarter by combining automation with human expertise. Our natural voice AI agents scale seamlessly, and can reason, learn from past data and workflows, and continuously improve over time.  

 

The system streamlines complex workflows by intelligently automating tasks, accelerating processing times, and allowing teams to focus on high-value activities.  

Asian woman interacting with a 3D holographic dashboard.
Asian woman interacting with a 3D holographic dashboard.

Trusted data for scalable AI


We help brands strengthen their AI with clean, accurate and well-structured data. Our teams support the full data lifecycle through high-quality annotation, secure data management and ongoing analytics. From preparing training datasets to managing data pipelines and validating model performance, we ensure your AI systems are reliable and ready for real-world use. 

A woman have a notebook computer  in her hand and smiled,  dressed in a suit.
A woman have a notebook computer  in her hand and smiled,  dressed in a suit.

Marketing & digital consulting to accelerate transformation


TP Infinity is our digital consulting and marketing services arm, helping brands scale smarter through campaign management, ad operations and customer journey redesign. By uniting technology, analytics and human expertise, Infinity enables organizations to optimize marketing operations, modernize systems and unlock new growth through innovation. ​

Three colleagues are having a work discussion by the computer: a female team member smiles and gestures to explain the on-screen content, and the two male colleagues look on with smiles.
Three colleagues are having a work discussion by the computer: a female team member smiles and gestures to explain the on-screen content, and the two male colleagues look on with smiles.
WHY PARTNER WITH US

We drive growth with speed, intelligence and reliability.

OUR IMPACT

From strategy to delivery, we’ve been driving brand success in Korea.​

LEADING THE NEW FRONTIER

“Korea is shaping the future of digital and AI driven customer experiences. At TP in Korea, we give global brands a strong local foothold, the ability to test new ideas in a tech-ready market and the scale to grow across the region.” 

 

Mr Jae Hyun Kim
CEO TP Japan & Korea

A short-haired, bespectacled young man in a striped shirt
A short-haired, bespectacled young man in a striped shirt
"Indonesia is one of the world’s most dynamic markets. With over 20 years on the ground, we’ve become a trusted partner for global brands — delivering growth with speed, security, and consistency."
Mr Michael Wullur
CEO TP in Indonesia

Partner with TP in Korea today.