Leadership Insights
Asia-Pacific’s CX Industry enters a new era of growth — TP named Frost & Sullivan’s 2025 Company of the Year
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Published by Frost & Sullivan, the Best Practices Recognition Report: Company of the Year – Asia-Pacific Customer Experience Management Services Industry (2025) recognizes TP as the standout leader setting new standards for customer experience (CX) excellence across the region.
Drawing on Frost & Sullivan’s Best Practices Criteria for World-class Performance, the report honors TP for its Visionary Innovation & Performance and Customer Impact—acknowledging the company’s ability to blend advanced technology, data-driven insight, and human empathy to deliver measurable business outcomes.
Why the Report Matters
Frost & Sullivan’s Best Practices Recognition Report goes beyond traditional market research. It benchmarks and celebrates the company demonstrating:
- Visionary Innovation & Performance: using megatrends and advanced technologies to deliver transformative outcomes.
- Customer Impact: ensuring superior value, seamless service, and measurable business results.
TP’s recognition as the 2025 Asia-Pacific Company of the Year reflects its leadership in innovation, scale, and ability to create meaningful connections that strengthen both client outcomes and customer satisfaction.
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