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Where innovation meets advantage.
Malaysia is investing RM10 billion annually to build a digitally skilled workforce. Building on this momentum, TP in Malaysia enables global brands to reimagine operations through AI-powered Business Process Experience (BPX), bringing innovation into complex processes to deliver lasting competitive advantage.
We deliver BPX at scale across 15 markets in 24+ languages, combining multilingual expertise with digital-first platforms to drive growth for brands.
With 6 sites and 7,200 employees from 31 nationalities, backed by Malaysia Digital status, we bring agility, diversity, and proximity to clients.
We deliver future-ready digital experiences infused with AI, analytics, and cloud — bringing innovation into complex processes for high performance.
We change the game for our clients, setting new standards across industries.
Driving growth? We power global platforms with Revenue-as-a-Service (RaaS) — scaling acquisition, onboarding, renewal and retention through multilingual, AI-driven support.
Building global communities? We deliver multilingual moderation, trust and safety, fraud prevention safeguarding users and enabling growth at scale.
Scaling enterprises? We transform finance, HR, procurement, and marketing ops with automation and AI-powered multilingual delivery.
Every transaction matters. We protect KYC, AML and disputes with compliance-ready operations and trusted multilingual expertise.
From booking to boarding, we support travellers in every moment with multilingual care, disruption management and seamless guest services.
We support patients, providers, and insurers with secure, multilingual CX and back-office services, building trust in every interaction.
Marketing & digital consulting to accelerate transformation
Marketing & digital consulting to accelerate transformation
TP Infinity is our digital consulting and marketing services arm — helping brands scale smarter through campaign management, ad operations, and customer journey re-design. By uniting technology, analytics, and human expertise, Infinity enables organisations to optimise marketing operations, modernise systems, and unlock new growth through innovation.
TP Infinity is our digital consulting and marketing services arm — helping brands scale smarter through campaign management, ad operations, and customer journey re-design. By uniting technology, analytics, and human expertise, Infinity enables organisations to optimise marketing operations, modernise systems, and unlock new growth through innovation.
Scaling sales with intelligence and precision
Scaling sales with intelligence and precision
TP.ai FAB Growth is an AI-powered B2B sales platform that combines artificial intelligence, automation and data-driven insights to optimise workflows, improve conversion rates and accelerate revenue. With real-time sales intelligence and market data, businesses can execute smarter strategies and drive predictable growth across the full sales cycle.
TP.ai FAB Growth is an AI-powered B2B sales platform that combines artificial intelligence, automation and data-driven insights to optimise workflows, improve conversion rates and accelerate revenue. With real-time sales intelligence and market data, businesses can execute smarter strategies and drive predictable growth across the full sales cycle.
Transforming every dataset into actionable intelligence
Transforming every dataset into actionable intelligence
TP.ai Dataservices is an AI-powered data services platform delivering data engineering, data annotation, and advanced analytics to power scalable artificial intelligence. Combining human-in-the-loop expertise, machine learning, and generative AI, it transforms raw data into high-quality intelligence, enabling faster AI deployment, improved model accuracy, and smarter, data-driven business outcomes.
TP.ai Dataservices is an AI-powered data services platform delivering data engineering, data annotation, and advanced analytics to power scalable artificial intelligence. Combining human-in-the-loop expertise, machine learning, and generative AI, it transforms raw data into high-quality intelligence, enabling faster AI deployment, improved model accuracy, and smarter, data-driven business outcomes.
We combine global standards with local strength to help brands thrive
AI-Multilingual Hub
Serving 15 markets in 24+ languages, Malaysia combines 31 nationalities, a strong university pipeline, and Malaysia Digital recognition — making it one of Southeast Asia’s most strategic hubs.
Operational Excellence
With award-winning operations, low attrition, and compliance-ready delivery, we provide trusted solutions across industries — from SaaS and fintech to GBS and travel.
Future-ready Experiences
We unite human expertise with AI, analytics, and automation to reimagine processes and create long-term value for global brands.
We combine global standards with local strength to help brands thrive
AI-Multilingual Hub
Serving 15 markets in 24+ languages, Malaysia combines 31 nationalities, a strong university pipeline, and Malaysia Digital recognition — making it one of Southeast Asia’s most strategic hubs.
Operational Excellence
With award-winning operations, low attrition, and compliance-ready delivery, we provide trusted solutions across industries — from SaaS and fintech to GBS and travel.
Future-ready Experiences
We unite human expertise with AI, analytics, and automation to reimagine processes and create long-term value for global brands.
From strategy to delivery, we’ve been driving brand success in Malaysia.
From strategy to delivery, we’ve been driving brand success in Malaysia.
"At TP in Malaysia, we help growth-focused brands reimagine the way work happens — using AI-powered Business Process Experience (BPX) to transform complexity into clarity, and innovation into sustainable advantage."
Mr Andy Rangel
CEO TP in Malaysia & Thailand
Expand your reach from Malaysia today.
