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Loyalty Specialist

Colombia · Bogotá
Full Time
APLICAR AHORA

You’re the Player We’re Missing on This TOP Team: 

We’re looking for a Loyalty Specialist. You will be responsible for providing exceptional customer care across multiple channels by responding to inquiries, resolving needs, and fulfilling requests with a focus on retention. You must maintain a direct and kind relationship with each customer to increase effectiveness and loyalty.


Who You Are:

  • Someone who engages every customer with a direct and friendly touch.
  • A person who excels at helping customers find the perfect products and services to fit their needs, promoting the client’s offerings with ease and expertise.
  • An expert at handling sensitive customer data with utmost care and confidentiality.

The TOP Team Is All About:

  • Using your advanced English proficiency to communicate effectively and grow in a global environment.
  • Approaching every challenge with a positive attitude and delivering smart, efficient solutions.
  • Being proactive, responsible, empathetic, and confident, always one step ahead.
  • Listening closely, capturing every detail to ensure nothing slips through the cracks.

Let’s Talk About Benefits:

  • Enjoy a +$2’650.000 monthly new salary to achieve all the goals you’ve set for yourself.
  • Earn up to +$6’200.000* and reach your financial goals with the TOP Team.
  • Enjoy a 40 hours weekly schedule that gives you more free time to do what you love.
  • Receive a $2’000.000 hiring bonus* to help you hit your financial goals. Your passion deserves an extra!
  • Earn up to a 15% performance bonus* and a $1’200.000 tenure bonus* that reflect your commitment and provide unique opportunities for financial growth and success.
  • Enjoy a long-term contract because we want you to grow with us.
  • Participate in volunteer programs that allow you to support causes you care about while building connections and boosting your skills.
  • Get access to an employee fund that always supports you, with opportunities and benefits designed for you.

      *Terms and conditions apply.


This Is What Sets Us Apart:

We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures in +300 languages and dialects. Certified by Great Place To Work® as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond. 

At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and team members and foster an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and builds a more equitable world. 

Make a difference with the TOP Team!