Multichannel Customer Expert - Medellín

You’re the Player We’re Missing on This TOP Team!

We're looking for a Customer Expert. This position is perfect for you if you're a good listener who excels at understanding and meeting customer needs. You'll handle sensitive information with the utmost care while staying on top of the latest products, services, and promotions. Ready to make a real difference? Apply now and be part of a team that delivers exceptional service every day!

Who You Are:

• An expert everyone trusts to share product knowledge, guide users smoothly, and effortlessly solve any situation.
• A protector who handles sensitive data carefully, staying up to date and keeping confidentiality as their superpower.
• A professional who communicates and solves inquiries with an intermediate-advanced English level.

Let's Talk About Benefits:

• Work smarter, not longer, and benefit from a schedule of 42 hours weekly designed for efficiency so you have more time for what truly matters.
• Find your balance with two days off to recharge, refocus, and thrive.
• Be rewarded for your commitment with a $1’000.000 hiring bonus* and a 15% performance bonus*, boosting your financial growth and success.
• Get around the city safely with an additional transportation allowance.
• Secure your future with a long-term contract because your growth matters to us.
• Create an impact by joining volunteer programs that let you support meaningful causes while building connections and skills.
• Get access to exclusive benefits with an employee fund designed to help you when you need it.

*Terms and conditions apply.

This Is What Sets Us Apart:

We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures through more than 300 languages and dialects. Certified by Great Place To Work® as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond.

At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and team members, fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and builds a more equitable world.

Make a difference with the TOP Team!