Social Media Expert Trilingual
You’re the Player We’re Missing on This TOP Team!
We’re looking for a Social Media Expert. In this role, you'll ensure that users adhere to guidelines and policies related to the content they post, while maintaining top-notch accuracy and quality. You'll handle sensitive client information with care and confidentiality, participate in refresher training to effectively apply policies, and analyze trends to suggest improvements and drive improved processes and impactful recommendations.
Who You Are:
- A community guardian who ensures that user content adheres to community guidelines while maintaining a high standard of accuracy and quality to safeguard the integrity of the platform.
- A confidentiality champ who handles sensitive client information with the utmost care and discretion, protecting privacy and trust at every step.
- A policy advocate who stays up to date by participating in regular refresher training to implement policies consistently and effectively.
- A process innovator who analyses trends and insights to provide strategic recommendations, driving continuous improvements in processes and products.
The TOP Team Is All About:
- Having an advanced Portuguese and English level, to communicate effectively across diverse contexts.
- Being proactive, responsible, empathetic, and confident in every interaction.
Let’s Talk About Benefits:
- Work smarter, not longer, and benefit from a schedule of 40 hours weekly designed for efficiency so you have more time for what truly matters.
- Hit your targets with a $3’465.000 hiring bonus* and a 15% performance bonus guaranteed for three months*. Your commitment does pay off!
- Not in town? Get a national relocation package + one year of housing* to make your move easier!
- We’ve got you covered with a complementary healthcare plan.
- Benefit from a long-term contract because we want you to grow with us.
- Participate in volunteer programs that allow you to support causes you care about while building connections and enhancing your soft skills.
- Get access to an employee fund that always supports you, with opportunities and benefits designed for you.
*Terms and conditions apply.
This Is What Sets Us Apart:
We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures in +300 languages and dialects. Certified by Great Place To Work® as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond.
At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and team members and foster an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and builds a more equitable world.
Make a difference with the TOP Team!
