Customer Expert | Chat + Voice

We’re looking for a Customer Expert | Chat + Voice. You will be responsible for responding to customer inquiries, providing exceptional service through attentive listening, and handling sensitive customer information with care. You'll strive to proactively solve any situation on the first contact, stay knowledgeable about our client's products and promotions, and accurately update records in the required systems.

Who You Are:

• A service guardian who handles every user question with quality and kindness, keeping it real with high standards and empathy, while being a true brand ambassador.
• An English enthusiast with an intermediate level who can communicate well in a global environment.
• A positive person who faces every challenge with a good attitude and delivers smart, efficient solutions.
• Someone proactive, responsible, empathetic, and confident who’s always one step ahead.

Let's Talk About Benefits:

• Get an internet bonus, ensuring you're always online and ready to work 100% from home.
• Earn a performance bonus of up to 15%* for your outstanding work.
• Obtain a long-term contract from the 7th month because stability and peace of mind are part of the TOP Team vibe.
• Get consistent pay with full coverage and benefits from the first day because we’ve got your back.

*Terms and conditions apply.

This Is What Sets Us Apart:

We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures through more than 400 languages and dialects. Certified by Great Place To Work® as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond.

At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and team members, fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and builds a more equitable world.

Make a difference with the TOP Team!