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Where precision drives transformation
Japan, the world’s third-largest economy, is accelerating its digital transformation and projected to surpass USD 300 billion by 2033. With rising AI adoption, Japan has become Asia-Pacific’s second-largest data center market and a fast-growing technology and outsourcing hub.
From our Tokyo hub, TP in Japan delivers AI-powered CX outsourcing, digital support, content moderation and back-office operations, integrating Revenue-as-a-Service (RaaS) to enhance sales performance and customer loyalty. We also offer native Japanese teams overseas who are culturally aligned, long-term and cost-efficient.
Our AI-driven CX, automation, RaaS and back-office solutions empower global brands to accelerate growth and deliver value with precision, innovation, and trust.
Based in Tokyo, TP in Japan drives innovation and growth through robust infrastructure and a highly skilled and disciplined tech-ready workforce.
Our teams combine a strong service ethic with multilingual capability to deliver CX operations that strengthen loyalty and achieve reliable, repeatable results.
We deliver intelligent solutions across Japan’s key industries and beyond.
We support global platforms with AI-driven CX, app and cloud support, trust & safety operations, and RaaS-enabled growth services that protect users, strengthen digital communities, and drive scalable, compliant performance and revenue impact.
Looking for smoother omni-channel journeys? We help online retailers and marketplaces deliver seamless end-to-end shopping through CX outsourcing, order management, and returns handling.
We enable financial brands to operate securely and efficiently with compliant CX, KYC/AML checks, and digital banking support that combine precision, transparency, and customer trust.
We deliver exceptional guest experiences through multichannel booking assistance, disruption management, and post-travel support, ensuring every journey feels effortless, personal, and memorable.
We help mobility innovators accelerate growth through EV customer service, partner onboarding, and after-sales CX, using data, AI, and automation to connect drivers, partners, and brands seamlessly.
Need better scheduling and care coordination? We support patients and providers with secure, compliant services from appointment booking and insurance queries to telehealth access to build trust and enhance the healthcare journey.
Scale intelligently with AI and human expertise
Our AI platform enables smooth customer interactions across channels. TP.ai FAB acts as an orchestration layer that unifies people, process and technology to manage tasks, route and escalate complex queries and support resolution with human-led oversight. This hybrid model delivers multilingual support with scalable business results.
Scaling sales with Revenue-as-a-Service
RaaS powers end-to-end sales outsourcing — from acquisition and onboarding to renewals and retention. Designed for SaaS and technology leaders,it combines multilingual marketing and sales talent with AI-driven insights supported by both in-house sales teams, and on-the-ground field teams to accelerate revenue growth. With our service, global platforms can expand into new markets with speed.
AI Agents That Think, Learn and Scale
Our agentic AI solutions help clients scale intelligently with autonomous AI agents that can understand context, reason, and learn from past interactions. These AI agents adapt in real time, automate complex workflows and deliver consistent performance across channels. Designed to be modular and efficient, our solutions enable rapid deployment and scalability.
We combine global standards with local strength to help brands thrive.
Precision driven
Japan’s culture of excellence and discipline shapes every process. TP in Japan delivers high-quality, reliable outcomes that reflect the precision and trust global brands expect.
Technology leader
TP in Japan leads in AI, automation and analytics, customizing technology solutions to meet each client’s needs while setting new benchmarks for performance and efficiency.
Talents with global mindset
From Tokyo’s world-class universities to its multilingual workforce, TP in Japan brings together skilled professionals who combine technical expertise with global understanding to deliver results that scale.
From strategy to delivery, we’ve been driving brand success in Japan.
“At TP in Japan, precision and innovation go hand in hand. From our base in Tokyo, we blend global expertise with local excellence to help brands scale smarter, faster, and with greater confidence in an ever-evolving digital landscape.”
Mr Jae Hyun Kim
CEO TP in Japan
Partner with TP in Japan today.
