Where precision drives transformation

A girl in professional attire is holding a notebook. Behind her are three jigsaw puzzles. One depicts three female colleagues discussing work, and the other two are photos of city buildings.
A girl in professional attire is holding a notebook. Behind her are three jigsaw puzzles. One depicts three female colleagues discussing work, and the other two are photos of city buildings.

Japan, the world’s third-largest economy, is accelerating its digital transformation and projected to surpass USD 300 billion by 2033. With rising AI adoption, Japan has become Asia-Pacific’s second-largest data center market and a fast-growing technology and outsourcing hub.  

 

From our Tokyo hub, TP in Japan delivers AI-powered CX outsourcing, digital support, content moderation and back-office operations, integrating Revenue-as-a-Service (RaaS) to enhance sales performance and customer loyalty. We also offer native Japanese teams overseas who are culturally aligned, long-term and cost-efficient.

Our AI-driven CX, automation, RaaS and back-office solutions empower global brands to accelerate growth and deliver value with precision, innovation, and trust. 

Based in Tokyo, TP in Japan drives innovation and growth through robust infrastructure and a highly skilled and disciplined tech-ready workforce. 

Our teams combine a strong service ethic with multilingual capability to deliver CX operations that strengthen loyalty and achieve reliable, repeatable results. 

OUR EXPERTISE

We deliver intelligent solutions across Japan’s key industries and beyond.

We support global platforms with AI-driven CX, app and cloud support, trust & safety operations, and RaaS-enabled growth services that protect users, strengthen digital communities, and drive scalable, compliant performance and revenue impact. 

Looking for smoother omni-channel journeys? We help online retailers and marketplaces deliver seamless end-to-end shopping through CX outsourcing, order management, and returns handling. 

We enable financial brands to operate securely and efficiently with compliant CX, KYC/AML checks, and digital banking support that combine precision, transparency, and customer trust. 

We deliver exceptional guest experiences through multichannel booking assistance, disruption management, and post-travel support, ensuring every journey feels effortless, personal, and memorable. 

We help mobility innovators accelerate growth through EV customer service, partner onboarding, and after-sales CX, using data, AI, and automation to connect drivers, partners, and brands seamlessly. 

Need better scheduling and care coordination? We support patients and providers with secure, compliant services from appointment booking and insurance queries to telehealth access to build trust and enhance the healthcare journey. 

OUR KEY PRODUCTS

Transforming every dataset into actionable intelligence

Transforming every dataset into actionable intelligence

 

TP.ai Data services is an AI-powered suite of data services that delivers end-to-end data engineering, data annotation, and advanced analytics to power scalable artificial intelligence. Combining human-in-the-loop expertise, machine learning, and AI orchestration, it transforms raw data into reliable, high-quality intelligence, enabling faster AI deployment, improved model accuracy and enterprise-ready outcomes.

 

TP.ai Data services is an AI-powered suite of data services that delivers end-to-end data engineering, data annotation, and advanced analytics to power scalable artificial intelligence. Combining human-in-the-loop expertise, machine learning, and AI orchestration, it transforms raw data into reliable, high-quality intelligence, enabling faster AI deployment, improved model accuracy and enterprise-ready outcomes.

The customer service representative is on the phone, smiling.
The customer service representative is on the phone, smiling.

Scaling sales with intelligence and precision

Scaling sales with intelligence and precision

 

TP.ai FAB Growth is an AI-powered B2B sales platform that combines artificial intelligence, automation and data-driven insights to optimise workflows, improve conversion rates and accelerate revenue. With real-time sales intelligence and market data, businesses can execute smarter strategies and drive predictable growth across the full sales cycle.

 

TP.ai FAB Growth is an AI-powered B2B sales platform that combines artificial intelligence, automation and data-driven insights to optimise workflows, improve conversion rates and accelerate revenue. With real-time sales intelligence and market data, businesses can execute smarter strategies and drive predictable growth across the full sales cycle.

A man and a woman are having a pleasant conversation in a professional setting.
A man and a woman are having a pleasant conversation in a professional setting.

Secure, data-driven banking for a customer-centric experience

Secure, data-driven banking for a customer-centric experience.

 

TP Banking and Financial Services delivers AI-powered solutions that transform customer experience, strengthen security, and accelerate digital banking. Combining advanced analytics, automation, and human expertise, it enables personalized engagement, fraud prevention, and compliant operations, helping financial institutions build trust, streamline processes and scale with confidence. 

 

TP Banking and Financial Services delivers AI-powered solutions that transform customer experience, strengthen security, and accelerate digital banking. Combining advanced analytics, automation, and human expertise, it enables personalized engagement, fraud prevention, and compliant operations, helping financial institutions build trust, streamline processes and scale with confidence. 

a woman with curly hair,and she's finger touch on the data wall
a woman with curly hair,and she's finger touch on the data wall
WHY PARTNER WITH US

We combine global standards with local strength to help brands thrive.

OUR IMPACT

From strategy to delivery, we’ve been driving brand success in Japan.

“At TP in Japan, precision and innovation go hand in hand. From our base in Tokyo, we blend global expertise with local excellence to help brands scale smarter, faster, and with greater confidence in an ever-evolving digital landscape.”

 


Mr Jae Hyun Kim
CEO TP in Japan 

Mr Jae Hyun Kim - CEO TP in Japan
Mr Jae Hyun Kim - CEO TP in Japan
"At TP in Japan, precision and innovation go hand in hand. From our base in Tokyo, we blend global expertise with local excellence to help brands scale smarter, faster, and with greater confidence in an ever-evolving digital landscape."
Mr Jae Hyun Kim
CEO TP in Japan

Partner with TP in Japan today.