At TP Thailand, we design and deliver advanced business solutions tailored for global BPO clients. Our operations are rooted in innovation, agility, and a deep understanding of multicultural service excellence. As a strategic multilingual hub, we support a wide range of industries from technology and e-commerce to travel and financial services, serving clients across 10 markets in 17+ languages and dialects.
With a multicultural team and a state-of-the-art facility in Bangkok’s Singha Complex, TP Thailand is built to scale and adapt. We are proud to hold BOI status, enabling us to attract top-tier foreign talent and foster a diverse, high-performing workforce.
Our commitment to excellence is recognized through accolades such as Great Place to Work® (2023–2025) and the HR Excellence Award for Workplace Wellbeing. Beyond awards, our strength lies in our people. At TP, we believe in growing #MoreTogether; a culture that celebrates collaboration, inclusion, and shared success.
Make meaningful connections in today’s digital and virtual marketplace by delivering the right experience at the right time through:
Digital strategies
Advanced solution consulting and design for managing – and optimizing - the entire customer lifecycle
Intelligent automation
Automation strategies that use AI and machine learning to accelerate contact resolution or functional output
Advanced Analytics
Speech, text, and interaction analytics that harness the power of unprocessed customer data to better anticipate needs and expectations
A Perfectly Balanced Approach
Balance technology with human empathy to provide problem-solving with a personal touch for more complex or sensitive issues.
TP Thailand is proud to be part of TP’s Cloud Campus network, our next-generation remote work model that empowers teams to deliver secure, flexible, and scalable customer experiences across borders and time zones.
While TP remains the world’s largest provider of remotely delivered CX services, our Thailand operations bring a unique edge to the Cloud Campus model:
Our multilingual hub in Thailand is designed for agility and resilience, enabling us to support high-growth verticals. With a strong focus on employee well-being, cultural diversity, and operational excellence, TP Thailand is helping shape the future of remote CX by doing #MoreTogether.
Our team of interaction experts connects the biggest and most respected brands on the planet with their customers, always making sure that each interaction matters.