TP in Vietnam is a Business Process Outsourcing Partner providing a “High-Tech, High Touch” experience for clients, stakeholders and employees.
With a highly-refined culture of Live-Work-Play throughout Asia Pacific TP in Vietnam commits to world-class leadership, subject matter expertise and positive results for our clients which has helped make TP into the Frost & Sullivan’s Asia Pacific Contact Centre Provider of the Year for eight years in a row.
Digital strategies
Advanced solution consulting and design for managing – and optimizing - the entire customer lifecycle
Intelligent automation
Automation strategies that use AI and machine learning to accelerate contact resolution or functional output
Advanced Analytics
Speech, text, and interaction analytics that harness the power of unprocessed customer data to better anticipate needs and expectations
A Perfectly Balanced Approach
Balance technology with human empathy to provide problem-solving with a personal touch for more complex or sensitive issues.
As our new reality unfolds, businesses in many sectors must still rely on home-based customer service experts – and this will continue for some time. So, having an efficient and effective work-at-home business model has become business-critical. Therefore, TP continues to break new ground in recruiting and managing remote teams. Introducing TP Cloud Campus!
Our team of interaction experts connects the biggest and most respected brands on the planet with their customers, always making sure that each interaction matters.
