Job Summary

You will be accountable for the full life cycle, end to end delivery of multiple operational, business, IT and telephony focused projects, through the effective management of multi-disciplined project teams and using planning tools including MS Project and Timeline. You will have demonstrable experience of working with conflicting deadlines in a pressurised environment and be comfortable providing quality solutions at pace. The ideal candidate must have experience in account management, 3rd party (Internal and External) vendor management, project management and/or operations management within a Contact Centre environment. You must be able to manage simultaneous complex projects and work across internal and external teams and demonstrate an ability and experience of conflict management to resolution.

We thank all applicants for their interest. However, due to the large volume of applications we receive, only shortlisted candidates will be contacted.