Bilingual Customer Expert

You’re the Player We’re Missing on This TOP Team!

We’re looking for a talented Customer Expert who is ready to create great experiences! You’ll support customers via voice, email, and chat by assisting with account inquiries, billing questions, and service concerns. You’ll handle each interaction with empathy and accuracy, ensuring a secure and positive experience while following our policies.

Who You Are:

• A customer-focused professional who enjoys helping others and delivering exceptional service experiences.
• A strong communicator in Spanish and English who can handle conversations with empathy and accuracy.
• A detail-oriented team player who follows procedures, ensures compliance, and contributes to a positive work environment.

Let’s Talk About Benefits:

• Get employee appreciation benefits.
• Access learning and development programs.
• Elevate your skills, learn, and lead with us!

This Is What Sets Us Apart:

We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures in +300 languages and dialects. Certified by Great Place To Work® as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond.

At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and colleagues, fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and shapes a more equitable world.

Make a difference with the TOP Team!