Subject Matter Expert

You’re the Player We’re Missing on This TOP Team!

We’re looking for a skilled Subject Matter Expert ready to deliver exceptional experiences! You’ll handle customer inquiries related to their mobile and care products, billing, promotions, and contract renewals. Focusing on problem-solving, you will efficiently resolve issues or escalate cases when needed while always following established policies and procedures.

Who You Are:

• A dedicated professional who’s always ready to go the extra mile to deliver great results.
• A fast learner eager to keep growing through every new challenge.
• A reliable teammate with solid knowledge, interpersonal skills, and a high school diploma, ready to keep building their career on a strong foundation.

Let’s Talk About Benefits:

• Get employee appreciation benefits.
• Access learning and development programs.
• Elevate your career, learn, and lead with us!

This Is What Sets Us Apart:

We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures in +300 languages and dialects. Certified by Great Place To Work® as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond.

At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and colleagues, fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and shapes a more equitable world.

Make a difference with the TOP Team!