(Advanced English) E-commerce Specialist

You're the player we're missing on this TOP Team!

We’re looking for a E-commerce Specialist. You will be responsible for explaining the service and serving as the primary point of contact for potential customers throughout the sales process, responding to all inquiries, and delivering excellent customer service through attentive listening. You must handle confidential information with sensitivity, aim to resolve issues on the first interaction by being proactive, patient, and understanding, maintain up-to-date knowledge of our client’s offerings, and document and update records in the required systems.

What you’ll be doing:

• Keep every customer engaged with a direct and friendly touch.
• Boost the client's business by showcasing their products and services.
• Handle sensitive customer data with utmost care and confidentiality.

The TOP Team is looking for someone who:

• Has an advanced English level.
• Is proactive, responsible, empathetic, and confident.

Let’s talk about benefits:

• Work always from home.
• Performance Bonus.
• Internet Bonus.
• 48 hours weekly.
• 2 days OFF.
• Paid training from day one.
• Possibility of long-term contract from the 7th month.

This is what sets us apart:

We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures in +300 languages and dialects. Certified by Great Place To Work® as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond.

At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and team members and foster an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and builds a more equitable world.

Make a difference with the TOP Team!