(80% English) Customer Expert

You're the player we're missing on this TOP Team!

We’re looking for a Customer Expert. You will be responsible for responding to all customer inquiries and providing excellent customer service by being a good listener. This is an exciting opportunity for someone empathetic, respectful, and proactive, who can resolve situations with a positive attitude.

What you’ll be doing:

• Handle sensitive customer data with utmost care and confidentiality.
• Aim to resolve any concern or issue on the first contact by being proactive, patient, and understanding.
• Keep a constant working knowledge of our client’s products, services, and promotions.
• Document and update records in the required systems.

The TOP Team is looking for someone who:

• Has an 80% and up English level.
• Is empathetic, responsible, confident, and proactive. Someone who enjoys helping others and solving situations with a positive attitude.
• Has no previous experience.

Let’s talk about benefits:

• 15% performance Bonuses.
• 42-hour weekly.
• Long-term contract.
• Volunteering programs.
• Career plan.
• Employee fund.
• Life insurance coverage.

This is what sets us apart:

We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures in +300 languages and dialects. Certified by Great Place To Work® as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond.

At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and team members and foster an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and builds a more equitable world.

Make a difference with the TOP Team!