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Multichannel Customer Expert

Peru · Lima
Full Time
APLICAR AHORA

You’re the Player We’re Missing on This TOP Team!

We’re looking for a Multichannel Customer Expert. In this role, you will handle customer inquiries via voice and chat, providing exceptional service through active listening, resolving concerns, following up on orders, utilizing standardized tools, and addressing technical questions related to healthcare technology. This is an exciting opportunity for someone empathetic, respectful, and eager to join the TOP Team.


Who You Are:

  • The voice they trust, because you make users feel understood every time via voice or chat.
  • You deliver spot-on solutions and keep the healthcare tech game strong.
  • And you keep orders on track and customers stress-free like a pro.

The TOP Team Is All About:

  • Using your advanced English proficiency to communicate effectively and grow in a global environment.
  • Approaching challenges positively and deliver smart, efficient solutions.
  • Listening closely, capturing every detail to ensure nothing slips through the cracks.
  • Being proactive, responsible, empathetic, and confident, always one step ahead.

Let’s Talk About Benefits:

  • Hit your targets and score an up to 30% performance Bonus*. Your commitment does pay off!
  • Score a permanent contract from the 7th month because stability and peace of mind are part of the TOP Team vibe.
  • Enjoy consistent pay with full coverage and benefits because we’ve got your back.
  • Start strong with paid training. Get paid while you grow!
  • Enjoy exclusive brand discounts and all the perks of being part of our crew.

*Terms and conditions apply. 


This is what sets us apart:

We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures in +300 languages and dialects. Certified by Great Place To Work® as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond.

At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and team members and foster an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and builds a more equitable world.

Make a difference with the TOP Team!