Russian and English Speaking Customer Service Representative

Duties and responsibilities:

· Handling incoming phone calls and emails from the website users
· Managing reservations, special requests and complaints and finding solutions to website user’s inquiries
· Working hours from Monday to Saturday between 7:30-19:00 (40 hours per week)

Requirements:

· Excellent Russian and English language skills (verbal and written)
· Strong communication and administration skills
· Customer-focused approach
· Attentiveness, positive attitude
· Relevant permit to work in Lithuania
· Computer literacy and good MS Office knowledge
· Experienced in a target-based/KPI driven environment is a plus

We offer:

· Private Health insurance
· Performance-based bonus
· Referral Bonus
· Wellbeing Program (such as: Sports & well-being events and Feel-Good activities)
· Relaxation and game areas in the office
· Free Parking
· International and multicultural work environment
· Fully paid trainings
· Career development programs & trainings
· Hybrid work model

Salary

1611.00-1750.00 €/mon. gross 

Taking in consideration your current professional competence and work experience.

We are happy to hear from all applicants! Only chosen candidates will be contacted.

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