Where growth meets execution.

Where growth meets execution.

A professional woman in business attire, with city and team visuals.
A professional woman in business attire, with city and team visuals.

Vietnam's digital economy is projected to surpass US$90 billion by 2030. TP in Vietnam helps global brands capture that growth with AI-powered BPO, data annotation and analytics, and customer experience operations that drive efficiency, speed, and scalable performance.

 

Vietnam's digital economy is projected to surpass US$90 billion by 2030. TP in Vietnam helps global brands capture that growth with AI-powered BPO, data annotation and analytics, and customer experience operations that drive efficiency, speed, and scalable performance.

 

We deliver BPO and customer experience services across 22 markets in APAC, combining multilingual expertise with digital-first platforms to support high-quality growth for global brands.

With hubs in Ho Chi Minh City and Hanoi, TP delivers scalable cost-efficient operations, supported by strong talent pool and a vibrant work–live–play environment.

Powered by TP.ai Dataservices and TP.ai FAB, we turn AI training data and customer interactions into measurable outcomes, faster AI deployment, higher model accuracy, and stronger CX performance.

OUR EXPERTISE OUR EXPERTISE

We change the game for our clients, setting new standards across industries.

We change the game for our clients, setting new standards across industries.

We enable retailers and marketplaces to scale with customer service, trust & safety, and loyalty operations. From order management to returns, we ensure consistent customer satisfaction across channels.

Every transaction matters. With Vietnam's digital payments topping US$178 billion in 2025, we deliver KYC, AML, and dispute resolution backed by compliance-ready operations and multilingual expertise.

We support global platforms with tech support, app services, and content moderation to keep communities safe and engaged. Our multilingual teams deliver trust & safety operations and scalable CX for leading digital brands.

From booking to boarding, we support travellers in every moment with multilingual care, disruption management and seamless guest services.

Vietnam leads ASEAN in EV market growth. We scale mobility operations through AI-driven support, partner onboarding, and after-sales CX.

Scaling enterprises? We transform finance, HR, procurement, and marketing ops with automation and AI-powered multilingual delivery.

OUR KEY PRODUCTS

Transforming every dataset into actionable intelligence

Transforming every dataset into actionable intelligence

TP.ai Dataservices is an AI-powered data services platform delivering data engineering, data annotation, and advanced analytics to power scalable artificial intelligence. Combining human-in-the-loop expertise, machine learning, and generative AI, it transforms raw data into high-quality intelligence, enabling faster AI deployment, improved model accuracy, and smarter, data-driven business outcomes.

TP Infinity turns consumer insights into business advantage through data-driven strategy and technology. By bringing together consumer strategy, insights and analytics, and Cloud technology, we help brands connect, engage and grow at every stage of the customer journey.

A customer service agent uses futuristic AI-powered call center dashboards
A customer service agent uses futuristic AI-powered call center dashboards

Scaling sales with intelligence and precision

Scaling sales with intelligence and precision

TP.ai FAB Growth is an AI-powered B2B sales platform that combines artificial intelligence, automation and data-driven insights to optimise workflows, improve conversion rates and accelerate revenue. With real-time sales intelligence and market data, businesses can execute smarter strategies and drive predictable growth across the full sales cycle.

TP.ai FAB Growth is an AI-powered B2B sales platform that combines artificial intelligence, automation and data-driven insights to optimise workflows, improve conversion rates and accelerate revenue. With real-time sales intelligence and market data, businesses can execute smarter strategies and drive predictable growth across the full sales cycle.

A delivery rider with performance data visualized in the background
A delivery rider with performance data visualized in the background

AI-powered expert support to accelerate operational transformation

AI-powered expert support to accelerate operational transformation

TP.ai FAB Assist is an AI-powered assistant that provides real-time guidance and automation for customer service teams. Using generative AI, machine learning and analytics, it delivers contextual recommendations, automated summaries and instant knowledge access, enabling faster resolutions and consistent, AI-driven customer support at scale. 

TP.ai FAB Assist is an AI-powered assistant that provides real-time guidance and automation for customer service teams. Using generative AI, machine learning and analytics, it delivers contextual recommendations, automated summaries and instant knowledge access, enabling faster resolutions and consistent, AI-driven customer support at scale. 

Three colleagues collaborate on a project in a bright office.
Three colleagues collaborate on a project in a bright office.
WHY PARTNER WITH US WHY PARTNER WITH US

We combine global standards with local strength to help brands thrive.

We combine global standards with local strength to help brands thrive.

OUR IMPACT OUR IMPACT

We help brands in Vietnam scale with proven capabilities built across Asia Pacific.

We help brands in Vietnam scale with proven capabilities built across Asia Pacific.

SHAPING EXPERIENCES SHAPING EXPERIENCES

“Vietnam is a fast-scaling market for digital and customer operations. At TP in Vietnam, we combine proven BPO delivery with TP.ai FAB to help brands scale cost-efficiently and unlock new growth across the region.”

 

David Rizzo
CEO of TP APAC

“Vietnam is a fast-scaling market for digital and customer operations. At TP in Vietnam, we combine proven BPO delivery with TP.ai FAB to help brands scale cost-efficiently and unlock new growth across the region.”

 

David Rizzo
CEO of TP APAC

A professional headshot of a confident businessman in a dark suit.
A professional headshot of a confident businessman in a dark suit.
"“Vietnam is a fast-scaling market for digital and customer operations. At TP in Vietnam, we combine proven BPO delivery with TP.ai FAB to help brands scale cost-efficiently and unlock new growth across the region.”"
David Rizzo
CEO of TP APAC

Grow with TP in Vietnam today. 

Grow with TP in Vietnam today.