TP is a global leader in digital business services which consistently seeks to blend the best of advanced technology with human empathy to deliver enhanced customer care that is simpler, faster, and safer for the world’s biggest brands and their customers. The Group’s comprehensive, AI-powered service portfolio ranges from front office customer care to back-office functions, including operations consulting and high-value digital transformation services.

TP is a trusted partner to many of the world’s leading brands, and our advanced business solutions deliver truly integrated, human-centric experiences combined with AI-powered process efficiencies to optimize business processes and performance, and fuel long-lasting customer loyalty.

Since its 2001 entry into India, TP leveraged the country’s vast talent pool to offer quality offshore solutions for global brands, and is the designated Center of Excellence (CoE) for Digital CX Services, Back-office, and Transformation Solutions. With an employee strength of 90,000+, India represents the largest multicultural team within TP, providing world-class services to 200+ clients across different industries.

TP’s commitment to diversity, equity and inclusion forms part of the Group’s core values. It's the foundation of our inclusive culture, where all voices are heard, valued and respected. Our commitment to diversity strengthens our connections to deliver meaningful results and shape a more equitable world.

Being an employer of choice, we are champions of change for DEI, and we focus on creating a truly diverse workforce, welcoming people of all genders, people with disabilities, people returning from career breaks, new mothers, veterans, and LGBTQIA+ communities.

TP in India has been recognized 5 times in a row for both ‘India's Best Workplaces™ for Women’ by Great Place To Work® and ‘Best Companies for Women in India’ by Avtar & Seramount, and among ‘Best Employer for Persons with Disabilities' at the ASSOCHAM Diversity & Inclusion Excellence Awards 2024.

As pioneers in adopting the cloud technology to enable ‘Anytime Anywhere’ working, TP in India continues to delight customers with zero-disruption services. Our Cloud Campus Hubs enable remote teams to deliver outstanding customer experience and Back-Office services.

Cloud Campus in India is an award-winning, effective model for digital hiring, on boarding, training, engaging, and employee management.

With Cloud Campus, our clients can rely on home-based customer service experts offering the highest level of data security, best-in-class cloud infrastructure, and best talent.

Putting people first is in our DNA and TP is dedicated to making the world a better place for all and being a true force of good in all respects as a corporate citizen of the world. At TP, CSR is an integral part of our corporate strategy. Our global presence with a diverse and multilingual team enables us to reach and support vulnerable people and communities in need around the world, as well as our commitment to the planet as part of our COTW – Citizens of the World and COTP – Citizens of the Planet initiatives.

For the 11th consecutive year, TP has achieved a full Enterprise-wide Social Responsibility Standard (SRS) certification from Verego, meeting the highest standards across Leadership, Ethics, People, Community, and Environment. This recognition reflects our dedication to creating a positive impact by prioritizing ethical practices, empowering workplaces, uplifting communities, and environmental sustainability.

Our recent recognitions in India include various CSR Project recognitions at the Indian Social Impact Awards for 3 years in a row, being the title winners for ‘Avtar & Seramount Social Excellence Award 2023’, and the ISO Certification for effective Environmental Management practices.