TP is a global leader in digital business services which consistently seeks to blend the best of advanced technology with human empathy to deliver enhanced customer care that is simpler, faster, and safer for the world’s biggest brands and their customers. The Group’s comprehensive, AI-powered service portfolio ranges from front office customer care to back-office functions, including operations consulting and high-value digital transformation services.
TP is a trusted partner to many of the world’s leading brands, and our advanced business solutions deliver truly integrated, human-centric experiences combined with AI-powered process efficiencies to optimize business processes and performance, and fuel long-lasting customer loyalty.
Since its 2001 entry into India, TP leveraged the country’s vast talent pool to offer quality offshore solutions for global brands, and is the designated Center of Excellence (CoE) for Digital CX Services, Back-office, and Transformation Solutions. With an employee strength of 90,000+, India represents the largest multicultural team within TP, providing world-class services to 200+ clients across different industries.
Healthcare, Travel, BFSI, Retail & Ecommerce, Telecom, Utilities, Manufacturing
Phone, E-mail, Chat, Social Media
Customer Management Services, Customer Service, Customer Acquisition, Tech Support, Back-Office Services, F&A, HRO, Tech Support, Content Moderation, Industry Specific Services, Transformation Services, CX consulting, Intelligent Automation, Advanced Analytics, AI
Omnichannel, Optimized Digital CX Services
Chat Social Media Email Back-Office Trust & Safety |Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.
In response to an increasing number of claims impacting service level agreement (SLA) adherence rates, repeat contacts, and escalations, easyJet sought to streamline its claims process into a seamless experience. Leveraging its innovative partnership with TP, easyJet embarked on an automation journey marked by digital transformation and cutting-edge solutions.
