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Lithuanian and English speaking Account Manager

Lithuania · Lithuania
Category Customer Service
Full Time
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Job description

  • Operate as the lead point of contact for all matters specific to sellers’ portfolio.
  • Build, manage and maintain strong, long-lasting seller relationships by championing the sellers’ needs.
  • Collaborate with multidisciplinary teams to identify cross border trade business opportunities and develop strategies to execute them successfully.
  • Conduct deep-dive analysis to develop and execute business plans with existing sellers and/or identify new opportunities and areas of improvement to exceed GMV goals.
  • Understand the ecommerce ecosystem, respond to seller’s requests, and collaborate with internal teams and external vendors to reduce selling frictions.
  • Create, manage and present performance reports and knowledge training for sellers and vendors.

Requirements

  • Higher education with minimum of 2-year working experience in customer success or account management in international or regional markets
  • Experience within digital, eCommerce and/or technology industries, specializing in Parts & Accessories industry is an advantage
  • Strong business acumen with demonstrated success in business operations
  • Ability to work independently and autonomously, while also working well in partnership with colleagues and organizational leadership
  • Strong communication and negotiation skills
  • Orientation to the result and attention to details
  • Business proficiency in verbal and written English and Lithuanian
  • Computer literacy with good working knowledge of MS Office

Company offers

  • 1500-2000 EUR/month gross (taking in consideration your current professional competence and work experience)
  • Remote selection process
  • Remote work opportunity
  • Experience cozy and inspiring work environment designed to enhance your productivity
  • Additional health insurance after 6 months
  • Corporate training for all new hires
  • Engaging activities and extra benefits: private health insurance, sports and team events, referral bonus, special discounts
  • Work schedule 5/2: Monday - Friday 09:00 to 18:00

We are happy to hear from all applicants! Only chosen candidates will be contacted.

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