Our industries

a woman smiles while talking on a mobile phone, wearing a white shirt. she is illuminated by vibrant pink and blue lighting in a simple studio setting.
Telecom
Excited young woman in striped shirt holding passport with boarding passes and suitcase on yellow background.
Travel & Hospitality
Banking
Banking & Financial services
Automotive
Automotive
Girl Inside A Shopping Trolley
Retail
Healthcare
TP In Egypt
Other industries
Young girl talking on the phone
A person with headphones around their neck is smiling while looking at a smartphone outdoors, with a blurred background of greenery and possibly buildings.

Gain and retain more customers

Attract new customers and keep them longer by delivering exceptional experiences at every touchpoint with end-to-end journey management.

Customer effort reduced by 65%

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annual savings
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reduced Interactions
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volume reduction
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reduced Interactions
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volume reduction
Smiling woman holding passport with boarding passes on yellow background under text Travel and Hospitality.
a man in casual attire pulls a suitcase while checking his phone, walking through an airport terminal with large windows and a plane taking off outside.

Deliver exceptional travel customer experience

0% processing erros post-bot deployment

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SLA improvement
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SLA improvement

Access decades of industry-focused expertise

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more accurate fraud detection
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improvement in customer satisfaction
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improvement in productivity
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reduction in regulatory compliance errors
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more accurate fraud detection
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improvement in customer satisfaction
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improvement in productivity
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reduction in regulatory compliance errors
Car interior view from the passenger seat, highlighting the side mirror reflecting a brightly lit road. Large white text in the center reads 'Automotive'.

Generate repeat sales with seamless service and support

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savings per month
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reduction in handling time
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savings per month
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reduction in handling time
Smiling woman sitting in a shopping cart holding shopping bags, with neon lighting. White bold text in the center reads 'Retail & e-commerce'.

Client results that speak for themselves

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AHT improvement
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annual Savings
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AHT improvement
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annual Savings
Healthcare banner with female doctor wearing protective mask and glasses under the word Healthcare.
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reduction in AHT
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daily video call interactions
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accuracy in all queues
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daily video call interactions
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accuracy in all queues
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annual savings
text "other industries" overlays a colorful abstract design with swirling lines and dots resembling fiber optics on a dark background.

Media

Optimize both subscriber support and business results.

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dedicated agents
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clients
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dedicated agents
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clients
OPTIMIZE BOTH STUDENT SUPPORT AND BUSINESS RESULTS

Education

Choose a partner with the expertise to go beyond the planning phase and deliver true end-to-end support services. Increase customer trust, satisfaction, and retention. We’ll work with you to make your vision a reality – and a success.

a man sat at desk with a laptop open, whilst wearing headphones and writing in a book

Sales

Increase sales through more effective sales programs designed to acquire new customers and upsell/cross-sell existing users.

Costumer retention

Extend the customer lifecycle by integrating front and back-office functions like billing and tech support to deliver consistent, high-quality support at every touchpoint.

Flexible student support

Provide support wherever you need, from anywhere you want by customizing a delivery model that meets your unique business needs.

Agile operations

Accelerate time-to-market for introducing new services, or easily scale existing services up or down as business needs change.
a digital house emits data streams, representing connectivity. surrounded by icons of appliances, devices, and a car, it symbolizes a smart home network on a blue background.
MAINTAIN THE PANDEMIC MOMENTUM

Real estate

Deliver exceptional customer support while optimizing operational efficiencies with our comprehensive T.A.P. approach. We combine the most advanced technologies with actionable insights and proven process optimization methods.

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cost reduction
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FORGE STRONGER PLAYER LOYALTY

Video Games

Deliver the rich, seamless experiences that captivate gamers, galvanize their loyalty, and increase their lifetime value.

a person wearing headphones plays a game on a smartphone, sitting on a wooden floor beside a gray sofa in a bright, modern living room with a kitchen visible in the background.
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seconds reduction in AHT
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overall revenue increase
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overall revenue increase