TP.ai Talks takes audiences on a strategic journey through today’s AI business challenges, bridging the gap between ambition and execution. Each episode explores how leaders orchestrate Agentic AI, skilled talent, and intelligent tools to deliver measurable outcomes. The series reveals what a true AI blueprint requires, how to move beyond pilot mode, and why a secure, cloud native, model agnostic foundation is essential for scaling AI responsibly. Designed for decision makers focused on real results, not buzzwords, TP.ai Talks demonstrates how our TP.ai FAB backbone platform empowers businesses to achieve AI driven transformation responsibly and at scale.
Stephen Loynd
Founder & Principal Analyst, TrendzOwl
BIOGRAPHY
Stephen Loynd is the founder and CEO of TrendzOwl, a market intelligence and advisory firm exploring how technology amplifies human agency in digital and immersive experiences. With over 20 years as a leading business process services analyst, he’s a frequent industry speaker and author of the 2024 book The Widening Tur.
Erin Broecker
VP of Marketing, TP
BIOGRAPHY
Having spent nearly three decades in the high-tech space, Erin brings an extensive background in all aspects of technology and solution marketing including Content Strategy, Product Marketing, Digital Marketing, and Channel Marketing. She is currently the Vice President of Global Marketing at TP. Erin is also currently serving on the Customer Service Advisory Board for the University of California, Irvine Division of Continuing Learning.
Himadri Sarkar
Chief Solutions Officer US Markets, TP
BIOGRAPHY
Himadri is a distinguished leader in AI-driven transformation, business process services, and digital innovation. With deep expertise in designing large-scale operating models, he has pioneered solutions that integrate advanced data services, agentic AI, and CX platforms. He brings strategy and execution to deliver measurable business outcomes. His work has had an impact on redefining how enterprises unlock new value through AI and analytics.
Danny Kuivenhoven
Global Head of Generative AI, TP
BIOGRAPHY
Danny Kuivenhoven, our Global Head of Generative AI at TP, is the driving force behind the creation of innovative AI tools like StoryfAI and TP Power Steering. These tools not only revolutionize machine translation and provide generative AI support for employees, but also underscore Danny's dedication to enhancing both customer experiences and operational efficiency. Beyond his technological innovations, Danny is committed to harmonizing the relationship between people and technology. He focuses on leveraging the unique strengths of each to create a perfect synergy, ensuring TP remains a leader in digital transformation delivered with a human touch.
Siva Pothi
Chief Operating Officer Global Technology Services, TP
BIOGRAPHY
Siva is a technology executive with over 25 years of global leadership experience. As COO of Global Technology Services at TP, he drives innovation at the intersection of technology and business. Siva has leveraged AI, data, and cloud technologies to empower employees to do their best work. He is committed to delivering measurable outcomes for clients by aligning solutions with their priorities and standing behind results at every stage.
Akash Pugalia
Chief Digital Officer, TP
BIOGRAPHY
Akash is a global executive with 24+ years in the BPO industry, spearheading innovation in AI/ML Data Services and Trust & Safety. At TP, he partners with Fortune 500s to deliver data pipelines and platform safety solutions that fuel generative AI and enterprise growth with trust. A recognized AI data expert, Akash is renowned for transforming emerging AI into measurable business impact and advancing global best practices in Responsible AI.
Daniel Hong
VP of Global Market Strategy, TP
BIOGRAPHY
Daniel shapes market strategies that balance technological innovation with human-centric service delivery to elevate brand perception and market positioning. Prior to joining TP, he held the position of CMO at Minerva CQ, an AI copilot company. He also has a background as a VP & Research Director at Forrester Research, where he specialized in AI/ML, automation, NLP, contact center, and digital transformation in service operations and healthcare.
In the first episode of TP.ai Talks, guest Stephen Loynd reveals that AI project failures aren't due to the technology's intelligence, but rather to poor operational design and implementation. The real roadblocks are a lack of expertise, misconceptions about empathy, and the fear of missteps. Success hinges on tailoring AI to specific industries, from BFSI to Healthcare, and prioritizing proper orchestration. When deployed responsibly with human oversight, AI elevates employees and drives measurable business outcomes. The key to realizing AI's promise is operationalization, not superintelligence.
TP.ai Talks brings together visionary leaders and AI experts to explore what it truly takes to make artificial intelligence work in the real world. Each episode connects ambition with execution, revealing how organizations orchestrate Agentic AI, talent, and technology to achieve measurable outcomes. Beyond frameworks and platforms, TP.ai Talks dives into the decisions, culture shifts, and responsible strategies that define real transformation. Through these conversations, we uncover how TP.ai FAB, our Foundational AI Backbone, empowers businesses to innovate responsibly and scale AI with confidence.