We’re not just implementing AI — we’re orchestrating intelligence. Because real impact doesn’t come from tech alone. It’s the harmony of advanced AI, skilled people, process excellence, and deep industry insights that turns complexity into clarity. From fully automated flows to hybrid and human-led models, we accelerate AI adoption and enable smarter, more adaptive operations at scale.
TP.ai FAB's unique angle
Business success isn’t driven by a single factor
Guided by deep industry expertise, together with proven practices and talented people, we orchestrate AI solutions that drive measurable outcomes.
With over 1.5K clients across industries, we’ve tackled complex challenges side-by-side with our clients, turning strategy into fast, smart, and impactful execution.
Transform your customer experience management with TP Microservices — our powerful suite of plug-in, cloud-based AI solutions that integrate seamlessly into your existing ecosystem, without the need for overhauls or replacements. Designed to accelerate and scale your operations, TP Microservices combines TP’s proven expertise in process excellence, empathetic support, and deep industry knowledge with all the efficiencies of AI. Empower your business for the future and partner with TP today.
Improve communication and create impactful customer interactions, no matter where your team is located. Our AI-powered accent translation technology seamlessly integrates into voice-based operations, refining the accents of offshore customer experience experts to align with regional consumer accents for a more natural and relatable experience.
NLP/NLU (text and audio)
Computer Vision (image, video, GIFs, 3D point cloud)
Automate content generation to deliver life-like customer conversations, ensure response consistency, and use machine learning to continuously improve accuracy.
Harness AI to empower your workforce with targeted coaching and learning, automate routine tasks, enhance model accuracy with precise data labeling, and serve customers seamlessly across languages and locations. Our empathetic, high-touch support, enhanced by advanced AI, will elevate client satisfaction. Discover the impact of EI and AI in driving more effective and empathetic business outcomes.
Assist employees, improve customer satisfaction, and accelerate issue resolution by auto-generating response recommendations and support resources. With automated customer expert assistance tools, companies can ensure consistent, more effective customer interactions while also improving employee enablement.
We are thrilled to announce that TP has been recognized as a winner in the 2025 BIG Innovation Awards in the Innovation-Product category for our microservices and GenAI solutions. This honor underscores our commitment to pushing boundaries, solving real-world challenges, and delivering impactful solutions to our partners.
TP earns Frost & Sullivan's prestigious 2024 Global Company of the Year Award, recognizing its innovative integration of AI technologies that elevate TP expert engagement and set new benchmarks in the customer experience industry. Through TP’s EI-driven and AI-enabled approach, TP optimizes employee interactions across the customer journey, receiving high acclaim for its progressive workplace culture and commitment to digital transformation.
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