Future-Proof Your Business with TP's Strategic Technology Services

In today's rapidly evolving business landscape, staying ahead demands more than keeping up with trends. It requires strategic foresight and innovative solutions to address complex challenges. At TP, we recognize technology's critical role in driving business success. That's why we offer a comprehensive suite of Strategic Technology Services designed to empower organizations to future-proof and thrive in the digital age. Learn how TP can elevate your business through the following services:

1. Cloud as a Service: Accelerating Your Journey to the Cloud

Imagine a world where your business operations are not confined by physical infrastructure, where scaling up or down is seamless, and where compliance and security are never a concern. With TP's Cloud as a Service, this is your reality. We address key business challenges by expediting time-to-market, minimizing infrastructure costs, and ensuring compliance with legal and security requirements. By partnering with industry leaders like Microsoft Azure and AWS, we deliver cutting-edge cloud capabilities that guarantee 24/7 availability and immediate support, allowing your business to operate efficiently and effectively.

2. Managed IT Infrastructure Services: Ensuring Seamless, Secure, and Scalable Operations

From agile computing services to enterprise data network support, from Network Operations Center (NOC) as a service to comprehensive data center management, we provide a full spectrum of solutions tailored for both on-premises and hybrid environments. Leveraging advanced tools and best practices, TP offers proactive monitoring, rapid issue resolution, and strategic IT planning, so you can prioritize and focus on your key business objectives while we ensure your IT infrastructure scales with your business.

3. IT Service Management (ITSM) Services: Optimized IT Operations

Transform your IT operations into a streamlined, efficient powerhouse with our ITSM Services. Utilizing automation, AI-powered digital service desks, and strong incident, problem, and change management functionalities supported by the industry-leading ServiceNow platform, we optimize your IT operations. This results in cost reductions, clear role delineation, risk mitigation, and enhanced end-user satisfaction, fostering greater accountability within your IT environment.

4. ServiceNow Practice: Accelerating Time-to-Value with ServiceNow Solutions

Unlock the full potential of the ServiceNow platform with TP's ServiceNow practice. Whether it’s ITSM, CSM, or ITOM, our expert teams deliver solutions that accelerate time-to-value, mitigate risks, and align with your business objectives. With features like incident management, problem management, and service catalog, coupled with our domain expertise and strategic partnerships, we empower organizations to drive innovation and achieve digital transformation at scale. As a member of the "ServiceNow AI Lighthouse Program," TP uses generative AI to enhance productivity and satisfaction across front- and back-office operations.

5. Contact Center as a Service (CCaaS): Transforming Customer Interactions

Our cloud-based CCaasS solution enhances customer experiences across multiple touchpoints, eliminating the need for costly on-premises infrastructure. AI-powered features like natural language understanding, speech recognition, sentiment analysis, chatbots, voice bots, and predictive engagement ensure seamless operations. With strategic partnerships with industry leaders like Genesys, NICE, and AWS, our CCaaS offerings reduce operational costs, heighten customer satisfaction, and increase revenue through optimized interactions and agent performance.

6. Managed Security Services: Protecting Your Most Valuable Assets

In a world where cyber threats are growing in frequency and sophistication, protecting your organization's critical assets is paramount. TP offers cutting-edge Managed Security Services designed to fortify your defenses and keep your operations secure. Our services encompass security staff augmentation, security risk assessment, and fraud risk management, leveraging advanced AI-powered tools to continuously monitor suspicious activity. Stay one step ahead of cybercriminals and ensure compliance with international security standards with features like fraud data analytics, TP Protect, and real-time endpoint activity monitoring.