Global organizations face many challenges when it comes to delivering exceptional sales experiences for both businesses and consumers. With the landscape constantly evolving, it is pivotal to harness the right technologies, scale operations across regions, or personalize approaches for every touchpoint of the sales process in order to stand out.
For many years, TP has been delivering seamless, high-impact sales services, always driven by innovation to adapt and tailor our solutions to evolving markets and industries. For all our efforts, we are humbled to achieve another remarkable achievement: TP was named a Leader in Everest Group’s Sales Services PEAK Matrix® Assessments 2024 for both business-to-business (B2B) and business-to-consumer (B2C) sales services. TP is the only global provider ranked as a leader in both B2B and B2C Sales Services assessment by Everest Group, an independent research firm focused on strategic IT, engineering services, business services, and sourcing.
This milestone validates our dedication to elevating the sales experience and our ability to deliver a competitive edge for our clients by combining our unique standards of process excellence with empathetic, high-touch support augmented by cutting-edge technology and our domain expertise.
Everest Group’s PEAK Matrix® assessments undergo a rigorous and independent evaluation of service providers. As part of its assessment, Everest Group highlighted several factors that put us in this coveted leadership position:
1. Strong Investments in Artificial Intelligence (AI): With a rapidly digitizing sales landscape, TP continues to embrace AI technology to improve efficiency, boost personalization, and drive sales outcomes. By pairing state-of-the-art AI tools with human expertise, we streamline tasks, enhance customer interactions, and consistently deliver better results for our clients.
2. Extensive Geographic and Global Reach: Navigating the global sales marketplace requires a service provider who understands the nuances of language, culture, and location. With TP's robust geographic footprint, our clients benefit from broad-scale outreach combined with a localized approach. Our ability to tailor strategies for diverse markets ensures that we help brands resonate with their audiences wherever they operate.
3. Comprehensive Sales Hub Approach: From lead generation to post-sale services, TP supports the entire sales lifecycle. Our integrated sales hub model ensures seamless interaction across every stage of the customer or business sales journey, empowering enterprises to build stronger relationships, close more deals, and retain loyal customers.
4. Strategic Partnerships with Top Technology Providers: TP leverages its partnerships with the world's largest technology providers to bring the best solutions to our clients.
5. Industry-Specific Sales Expertise: Every industry faces unique challenges and opportunities in sales. TP’s sales teams are deeply immersed in vertical-specific knowledge, spanning industries such as healthcare, retail, finance, and technology. This specialized expertise enables us to tailor strategies that resonate deeply with each client's market needs.
6. Targeted Recruitment and Development Programs: TP focuses on recruiting exceptional talent and implementing cutting-edge employee training and upskilling programs. This ensures that our teams are equipped with the tools, knowledge, and motivation to constantly excel.
For businesses ready to take their B2C or B2B sales strategies to the next level, partnering with TP means embarking on a transformation rooted in expertise, technology, and human connection.
Interested in learning more about how we can help your business grow? Contact us today to explore how we can help you.
Disclaimer
Licensed extracts taken from Everest Group’s PEAK Matrix® Reports, may be used by licensed third parties for use in their own marketing and promotional activities and collateral. Selected extracts from Everest Group’s PEAK Matrix® reports do not necessarily provide the full context of our research and analysis. All research and analysis conducted by Everest Group’s analysts and included in Everest Group’s PEAK Matrix® reports is independent and no organization has paid a fee to be featured or to influence their ranking. To access the complete research and to learn more about our methodology, please visit Everest Group PEAK Matrix® Reports.
About Everest Group
Everest Group is a leading global research firm helping business leaders make confident decisions. Everest Group's PEAK Matrix® assessments provide the analysis and insights enterprises need to make critical selection decisions about global services providers, locations, and products and solutions within various market segments. Likewise, providers of these services, products, and solutions, look to the PEAK Matrix® to gauge and calibrate their offerings against others in the industry or market. Find further details and in-depth content at www.everestgrp.com.
