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Customer Expert Specialist

Trinidad & Tobago · Port of Spain
Full Time
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You're the player we're missing on this TOP Team!

As a Customer Expert, you will be responsible for answering all customer inquiries and providing excellent customer service by being a good listener. This is an exciting opportunity for someone empathetic, respectful, and proactive, who can resolve situations with a positive attitude.


What you’ll be doing:

  • Keep every customer engaged with a direct and friendly touch.
  • Boost the client's business by showcasing their products and services.
  • Handle sensitive customer data with utmost care and confidentiality.

The TOP Team is looking for someone who:

  • Has CXC in Mathematics and English.
  • Has skills to solve situations with a positive attitude.
  • Is proactive, responsible, empathic, and confident.
  • Preferably, has experience in client care, the financial industry, banking, and the credit/charge card industry.

Let’s talk about benefits:

  • Employee appreciation benefits.
  • Learning and development programs.
  • Career growth.

This is what sets us apart:

We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures in +300 languages and dialects. Certified by Great Place To Work® as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond. 

At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and team members and foster an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and builds a more equitable world. 

 

Make a difference with the TOP Team! 


Apply here