AI accelerates. Our experience turns it into real value
For nearly five decades, we have helped leading organizations overcome their toughest business challenges.
With TP.ai, we bring this legacy of excellence together with the power of artificial intelligence, implemented with speed, tailored to your reality, and guided by deep industry expertise. We are the right partner to take your business further and secure a true competitive advantage in today’s highly demanding market. We are ready for your challenges.
Everything you need to take AI to the next level is here. A unique AI platform that brings together all the resources you need, combining the most advanced capabilities with deep industry expertise to deliver real value.
Only our unique AI platform elevates scale and customer loyalty to the next level
TP.ai FAB is the backbone of AI transformation, built on three modular layers that combine industry-specific strategies, intelligent orchestration between AI and people, and a secure, scalable foundation, delivering real business outcomes and long-term value for clients.
Vertical-specific solutions with pre-configured blueprints for industry use cases
Intelligent integration of people and AI, combining proprietary solutions and TP.ai FAB orchestration logic with partner innovations to maximize results
Secure, flexible platform with LLM-agnostic architecture for scalable, compliant integration
Orchestrating intelligence. Delivering real outcomes.
TP.ai FAB is our foundational AI backbone, an orchestration platform built to integrate agentic AI, expert talent, and intelligent tools into vertical-specific solutions that deliver real business results. Modular, secure, and adaptable by design, TP.ai FAB supports end-to-end service delivery with the flexibility to evolve. At TP, we are not simply implementing AI, we are orchestrating intelligence. Because real transformation requires more than technology alone, it takes the synergy of advanced AI, skilled people, operational excellence, and deep industry insight. Whether through fully automated, hybrid, or human-led models, TP.ai FAB accelerates AI adoption and enables smarter, more adaptive operations at scale.
Find out how TP.ai FAB transforms intelligence into outcomes.
AI collaboration with human empathy, delivering scale and customer loyalty
Flexible, intelligent, and outcome-oriented, the AI collaboration model ensures the right balance of human empathy with AI precision and scale, adapting in different ways to each moment of the customer journey, exactly where it matters most.
Human force
The human leads, while AI works in the background with structured, labeled, and curated data to ensure consistency and quick access to information in AI customer experience solutions.
Hybrid force
Human and AI work side by side, each focusing on what it does best — people handle nuance and interaction, while AI manages tasks that require speed, automation, or real-time data.
Autonomous force
Best suited for back-office and repetitive flows, this model delivers scalable AI customer experience solutions in high-volume operations.
AI collaboration with human empathy, delivering scale and customer loyalty
Flexible, intelligent, and outcome-oriented, the AI collaboration model ensures the right balance of human empathy with AI precision and scale, adapting in different ways to each moment of the customer journey, exactly where it matters most.
Human force
The human leads, while AI works in the background with structured, labeled, and curated data to ensure consistency and quick access to information in AI customer experience solutions.
Hybrid force
Human and AI work side by side, each focusing on what it does best — people handle nuance and interaction, while AI manages tasks that require speed, automation, or real-time data.
Autonomous force
Best suited for back-office and repetitive flows, this model delivers scalable AI customer experience solutions in high-volume operations.
Versatile AI solutions designed to address diverse business needs
TP.ai FAB solutions are designed for broad business applicability, from customer operations to back-office processes. Modular, scalable, and adaptable, they maximize efficiency, automation, and personalization, ready to deploy in any environment with seamless, secure integration.
With 1,500+ clients across industries, we lead digital transformation by understanding each sector's unique challenges and how AI drives results
Every industry follows a unique digital transformation journey shaped by regulation, market dynamics, and customer expectations. TP.ai FAB addresses these with sector-specific strategies, AI-people orchestration, and a secure, scalable foundation, delivering solutions that create outcomes and lasting value from day one.
Even the world’s most valuable brands unlock new levels of efficiency and revenue with AI
With TP’s expertise in AI and analytics, a global consumer electronics company achieved 30% greater efficiency, expanded interactions by 35%, and raised customer satisfaction by 55%, proving that even global leaders can still grow stronger.
Common misperceptions, challenges and trends
Our TP.ai Talks videocast series offers an educational deep dive into our proprietary TP.ai FAB platform, showing how each layer transforms AI vision into real business outcomes.
In the first episode, Stephen Loynd, Founder and Chief Analyst at TrendzOwl, joins Erin Broecker (VP of Marketing) to discuss the biggest challenges and misconceptions brands face when implementing AI. Our executives then break down how each layer of TP.ai FAB directly addresses those pain points, making AI adoption scalable and responsible.
We put our commitment into practice, and it shows.
Trailblazer Enterprise Recognized for AI-Led Disruption and Industry Impact ET Now TechNext Summit & Awards 2nd Edition
Best Use of Technology in Customer ServiceStevie Awards for Sales Customer Service
Innovation in Technology
E-commerce Technology TITAN Innovation Awards
Innovation - Product Big Innovation Awards
Outstanding AI Innovation for Customer Excellence Globee® Awards for Customer Excellence
AI Power Box Consumidor Moderno
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