GLOBAL PRESENCE

Delivering efficient visa and consular services for global support


Enhance support for citizens and visitors with streamlined consular services, end-to-end applicant assistance, and a wide range of citizen support solutions. TLSContact specializes in visa and consular services, managing a high volume of visa applications annually across global locations.

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TRANSPARENCY AND CONTROL

Access real-time visa and consular application updates


Provide a consistent journey for travelers and citizens across multiple channels. We monitor operations at every stage of the process, providing clients with real-time data for full transparency and control.

CAPABILITIES

Advanced visa and consular service solutions

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Information processing
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Online registration and appointment management
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Face-to-face appointments
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Interview facilitation, in person and online
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Biometric data capture
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Fee payment and reconciliation
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Secure data capture, verification, and transfer
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Secure document collection, transfer, and return
CAPABILITIES

Advanced consular services

Visa and Consular Service FAQs

Visa and consular services support travelers and citizens with essential administrative processes. Visa services include application handling, document checks, and biometric enrollment. Consular services involve emergency or day-to-day administrative support for citizens living abroad.

Digital platforms streamline processes, reduce errors, and improve the user experience, by allowing online appointment booking and payment, easy information discovery and real-time updates on applications, for greater transparency and efficiency.

Outsourcing these essential services allows governments to enhance service quality, expand their geographic reach and improve efficiency, by focusing on their core decision-making role.

Visa application services typically include online registration and appointment booking, biometric data capture, document verification, and interview facilitation.

Outsourced consular services improve flexibility, accelerate processing times, and enhance the traveler or citizen experience across multiple regions.

Yes. AI-powered tools can be used to support faster application reviews, detect fraud, and improve customer experience. Learn more about our AI solutions.

Speak to a visa and consular services expert today