TP integrates agentic AI solutions to help clients scale smarter, combining AI and human expertise to enhance customer experience and back-office performance with greater emotional intelligence and efficiency.
Our agentic AI solutions offer a modular, secure, and efficient approach, by integrating cutting-edge AI with deep industry expertise and operational excellence, helping each client scale intelligently, serve customers more personally, and drive real, sustainable growth. From the back office to the customer front line, we make AI work for you.
AI Strategic Partners
We collaborate with best-in-class AI technology partners to help clients scale operations, improve global customer interactions, and achieve measurable business outcomes, with flexibility, speed, and security.
Driving operational efficiency with intelligent automation
Through our partnership with EMA, TP empowers organizations to streamline complex workflows, reduce manual workloads, and improve performance across back-office and customer operations.
This AI-powered solution intelligently automates tasks, accelerates processing times, and allows teams to focus on high-value activities , all while integrating securely with enterprise platforms.
Scalable voice AI for seamless global conversations
TP’s collaboration with Parloa enables businesses to deliver personalized, always-available voice support across channels and languages.
This AI-driven voice platform connects seamlessly with enterprise systems, adapts to customer needs, and ensures faster, consistent, multilingual support, improving engagement and optimizing operations.
Our agentic solutions deliver task execution with human oversight, enabling greater scale, speed, and consistency. By eliminating mundane tasks, we free up experts to focus on higher-value work while maintaining full visibility and control. This allows organizations to scale faster, personalize smarter, and orchestrate operations with greater emotional intelligence, personalization, and efficiency.
Our agentic solutions deliver task execution with human oversight, enabling greater scale, speed, and consistency. By eliminating mundane tasks, we free up experts to focus on higher-value work while maintaining full visibility and control. This allows organizations to scale faster, personalize smarter, and orchestrate operations with greater emotional intelligence, personalization, and efficiency.
In partnership with Ema, TP is transforming professional services by applying agentic AI to automate core back-office processes, from finance and accounting to collections, recruitment, and beyond.
Ema offers AI-power agents designed to reason, learn from past data and workflows, and continuously improve over time. They can autonomously execute complex, multi-step tasks and make intelligent decisions. AI agents work seamlessly alongside humans and other software systems, escalating to human intervention when needed, and significantly enhancing overall productivity.
Analyze information and make intelligent decisions based on logic and context.
Learn from historical data and workflows to continuously improve performance.
Complete complex, multi-step tasks independently, without human intervention.
Collaborate seamlessly with humans and other software systems, integrating into existing operations.
Escalate to human TP experts when necessary, through predefined workflows.
Automate complex workflows, reducing manual effort and boosting overall efficiency.
Ensure enterprise-grade security and governance.
Through our partnership with Parloa, we are taking customer engagement to the next level with natural, intelligent voice AI agents that scales seamlessly to handle unlimited conversations, ensuring consistent performance as your business grows. Here are some advantages:
Deliver 24/7 support across all channels, reducing wait times and boosting reliability.
Automate routine tasks like routing and authentication to streamline operations
Resolve requests efficiently, enhancing customer satisfaction.
Provide multilingual AI voice support in 137 languages and dialects, expanding global reach.
Boost Average Handle Time (AHT), first-call resolution, and customer satisfaction.
Transform traditional self-service channels such as chatbots and Frequent Asked Questions (FAQs) into dynamic, scalable self-help experiences that strengthen customer engagement and brand loyalty.
