The global outsourcing market is undergoing a profound transformation. Driven by rapid digital advancements, providers are constantly adapting to new challenges, aiming to significantly enhance both customer and employee experiences (CX and EX), while simultaneously boosting sales, revenue, and fostering customer loyalty.
Frost & Sullivan has identified several critical industry pain points that define this evolving landscape, including the continuous need to improve CX and EX, the strategic imperative to invest in future-proof, AI-enabled contact center technology, and the challenge of protecting client information, meeting international privacy and compliance regulations, and transforming distinct global company cultures into a
competitive advantage for clients.
TP continues to be recognized for compelling strategy execution, exceptional customer sales experience, strong brand reputation, and competitive differentiation, all demonstrated by its proactive and effective approach to tackling industry challenges head-on, particularly through its focus on AI-enabled solutions. For these, TP is the recipient of Frost & Sullivan’s Competitive Strategy Leadership Recognition in
the Global Outsourcing Industry.
This award validates TP’s strong executive leadership, strategy innovation, competitive differentiation, and organizational sales expertise.
With over 47 years of collective experience, TP Revenue-as-a-Service excels in managing the entire sales pipeline, from the initial pre-sales engagement to comprehensive post-sales support.
The award from Frost & Sullivan recognized TP’s end-to-end solutions that are powered by a high-performing and resilient salesforce capable of adapting to the ever-evolving digital industry. Driven by the power of artificial intelligence, we continually enhance efficiency, boost sales performance, and foster long-term customer retention.
TP’s proprietary platforms TP Leads and TP Power Steering are instrumental in ensuring accurate targeting, accelerating pipeline velocity, and ultimately delivering ROI for clients. Furthermore, tools like TP Knowledge Management and TP Gamification elevate training programs, enabling sales representatives to ramp up quickly and consistently deliver exceptional performance.
Frost & Sullivan also mentioned TP’s OnTarget, TP’s recruiting methodology that utilizes advanced statistical models to predict sales potential. Comprehensive training empowers our sales teams to meticulously analyze key metrics, generate innovative ideas, and consistently deliver personalized, high-value client solutions.
TP Revenue-as-a-Service has built a trusted reputation across a diverse range of industry verticals, including healthcare, banking, telecommunications, media, technology, retail, and government sectors. Our strong client loyalty is a testament to our consistent delivery of exceptional outsourcing services.
This recognition from Frost & Sullivan validates our vision and our commitment to building a new standard for revenue growth. We look forward to many more years of empowering our clients to achieve their sales objectives and surpass their growth aspirations.
A big thank you and congratulations to our teams for yet another achievement! #ProudtobeTP