Digital CX, CXM, Smartshoring

U.S. service strategies: Selecting the right shoring option for your business

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Tight budgets, rising labor costs, and ongoing talent shortages are stretching operations across banking, healthcare, retail and e-commerce, and consumer technology.

Read this new Peter Ryan white paper outlining how offshoring and nearshoring can relieve cost pressures while preserving service quality. It breaks down how to select the right location based on your industry and function. You’ll see how regions like India, the Philippines, LATAM, South Africa, Egypt, and more can support specific needs, from fraud and risk mitigation to revenue cycle management, omnichannel CX, and tech support, so you can scale smarter and deliver better outcomes while optimizing costs.

Download the white paper now!