Responsibilities: 

• Respond to customer inquiries via phone, email, chat, social media, and other channels. (Outbound calls are priority).
• Comfortable contacting customers by phone and collecting feedback
• Maintain strong customer relationships through prompt, professional support.
• Perform data entry and uses software programs.
• Participate in campaigns to gather insights and improve products/services.
• Build strong, empathetic relationships with customers and collaborate effectively with the team.

• Fluency in Estonian – near-native proficiency
• Good command of English (min. B2)
• Good command of Russian (min. B2)
• Client-oriented work attitude
• Good communication skills
• Strong sense of responsibility and ability to strictly follow the work schedule
• Applicants must be at least 21 years old (in accordance with applicable regulations)
• Applicants must be legally eligible to work in Estonia.

• Salary 8.30 €/h. gross
• Flexible working hours from Monday–Friday between 9:00–19:00, Saturday–Sunday 10:00–18:00 (usually one weekend per month) 
• Full training
• Work from home
• Possibility to gain working experience and career opportunities
• Sport compensation and health benefits (Stebby, 30 euro per month)
• Bonuses and compensations