An inside look at Capital Markets Day
TP’s next wave of growth and transformation
We have an exciting growth story enabled by AI, from growing our core business to entering new AI value pools to double our growth rate in the next three years. Market dynamics demand us to transform our core and enhance our strategy, unlocking new growth opportunities in vertical plays and in new market segments.
Our growth strategy is anchored in three strategic pillars designed to scale impact and unlock long-term value:
Use tech and AI to deliver enhanced client outcomes, strengthen our value proposition and accelerate growth.
Expand verticalized solutions by building industry-specific end-to-end AI-enabled offerings and continue scaling Specialized Services globally.
Accelerate growth in markets along the AI value chain with a focus on data services, technology, consulting, and digital marketing.
All of this is enabled by our proprietary AI platform: TP.ai FAB, which stands for Foundational AI Backbone. This orchestration platform integrates agentic AI, experts, and tools into vertical-specific solutions that deliver real outcomes with intelligence.
TP.ai FAB's unique angle
A closer look at TP’s AI solutions
For our remote attendees, here’s your glimpse into TP’s 2025 Capital Markets Day AI Showcase, a dedicated space spotlighting real-world use cases and the impact of TP’s AI solutions.
AI recruitment & nesting
Showcasing Anna AI, our voice-led, real-time recruitment solution, followed by TP Coaching, which delivers data-driven, performance-focused training.
AI-powered voice-led interviews for smarter, faster hiring
Clients can expedite hiring with an AI recruiter that’s available 24/7, delivering real-time, voice-led interviews, no queues, no delays. Built by recruiting experts, it reduces operational costs and delivers measurable business outcomes.
- Conducts real-time, automated voice interviews.
- Increases recruiter productivity up to 4X (from 1.25 to 5 hires per day).
- Expands recruiter capacity up to 2.5x (leads/day).
- Boosts connect rates from ~20% to 35%.
- Scales effortlessly and operates 24/7.
- Handles multiple candidate interactions simultaneously.
- Supports multilingual and localized experiences.
- Keeps a human-in-the-loop for hiring decisions.
- Complies with GDPR and EEOC standards.
Listen in as Anna, our AI recruiter, leads an interview.
AI for scalable, consistent coaching
Companies can accelerate onboarding, enhance performance, and reduce operating costs via roleplays, all while ensuring global scalability and consistent delivery.
- Accelerates time-to-performance and reduces onboarding costs.
- Increases productivity with consistent, AI-driven feedback.
- Deploys instantly — no integration or IT dependency.
- Adaptable across languages, regions, and use cases.
TP AI solutions
Featuring our strategic partners Ema, Parloa, and Sanas, along with a snapshot of TP’s AI ecosystem and results from real-world deployments.
Agentic AI for CX and back-office efficiency
Businesses can reduce manual effort and free live teams to focus on high-value tasks with end-to-end workflow automation. This scalable platform is built to enhance operational performance across finance, HR, legal, sales, and more.
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Automates multi-step processes.
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Continuously improves with real-time learning from workflows.
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Reduces operational costs and accelerates time-to-value.
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Integrates with enterprise systems and scales securely.
Dedicated AI agents for each customer
Now, businesses can deliver always-on voice support through AI agents connected to enterprise systems, customer data, and fluent in 130+ languages, enabling seamless conversations across voice and messaging channels.
- Tailors AI agents to each customer.
- Provides 24/7 availability with instant responses.
- Scales effortlessly with demand.
- Enables data-driven performance improvements.
- Supports multi-language and multi-channel experiences.
Real-time accent softening with AI
Enhance offshore customer experiences with real-time AI accent softening to improve speech clarity, boost satisfaction, and scale effortlessly.
- Eliminates communication friction for better customer understanding.
- Enhances clarity and boosts TP experts confidence across global teams.
- Deploys locally — ensures privacy, compliance, and zero data storage.
- Integrates seamlessly into existing CX systems and workflows.
- Preserves the TP expert’s natural voice and identity, enhancing clarity without erasing who they are.
Business success isn’t driven by a single factor
Guided by deep industry expertise, together with proven practices and talented people, we orchestrate AI solutions that drive measurable outcomes.
With over 1.5K clients across industries, we’ve tackled complex challenges side-by-side with our clients, turning strategy into fast, smart, and impactful execution.
Our Foundational AI Backbone
With 47 years of expertise with intelligent technology to deliver tailored, scalable solutions, helping leading brands grow with clarity, consistency, and confidence.
Event highlights
Capital Markets Day in pictures
Event highlights
Capital Markets Day in pictures
