Artificial Intelligence & Data, Customer Experience Strategy, Digital Business Transformation

Healthcare leader saves €1.8M with AI-powered omnichannel strategy

A Latin American healthcare and insurance leader faced growing demand, rising costs, and long wait times, with most interactions handled manually. Partnering with TP, the client deployed AI-powered automation, omnichannel orchestration, and real-time expert tools—cutting operational costs while enhancing speed, efficiency, and customer satisfaction across regulated markets.

 

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A young man and an elderly lady sit together on a sofa looking at a laptop.
A young man and an elderly lady sit together on a sofa looking at a laptop.

Key benefits include:

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