Smartshoring services and offshore business solutions tailored to your needs
Smartshoring is TP’s flexible model that blends onshore, nearshore, and offshore delivery to optimize performance, cost, and access to skilled talent. Choose the location that best suits your business and best serves your customers while improving your bottom line through virtual, domestic, and international smartshoring options from TP. No matter where you are, work with the best people and the best technology available.
Smartshoring for stability, connection, and growth
Reduce risk
With smartshoring, your operations can be global. If one region experiences an economic downturn, stability remains in unaffected areas.
Meet your customers where they are
Provide the right support from people who understand the local language, culture, and your customers’ habits.
Improve operations
TP's full range of digital business solutions can improve processes and keep your employees and customers connected.
Secure, state-of-the-art smartshoring services where you need them
TP teams represent their countries, cultures, and markets
Explore our award-winning global multicultural support hubs – it doesn’t matter where you are in the world. Count on us to speak your language and understand your business, and we’ll deliver the most advanced and secure digital business services to meet your goals and budget.
Attract and retain top talent
Eliminate location barriers with smartshoring options. Connect to globally diverse workers anywhere in the world.
Improve business performance
Ensure consistent performance and service delivery by connecting all your operations with our digital business solutions.
Safeguard your data
Comprehensive security policies and practices have never been easier — and more secure — with our proprietary data solutions.
Reduce costs and increase resiliency
Choose the right balance of location and cost to efficiently deliver the best products and services to your customers.
Cloud Campus smartshoring – global workforce solutions with sustainable impact
Hire the right talent and access the best operations anywhere in the world through TP Cloud Campus, our award-winning work-at-home model. Adopt work-at-home solutions also help the planet by reducing workforce-driven carbon emissions.
Smartshoring FAQs
Smartshoring is a flexible operating model that combines offshore, nearshore, and onshore to place operations where they perform best. It helps organizations balance cost, talent, and performance while staying close to their customers.
Unlike traditional offshoring, which usually relocates operations to a single region, smartshoring adapts resources globally. It ensures stability by distributing services across multiple regions and combining both cost efficiency and local expertise.
Companies benefit from reduced costs, scalable operations, access to global talent, and improved resilience. TP integrates Business Process Optimization and Technology Services to enhance operational performance and deliver seamless customer experiences.
By diversifying operations across regions, offshore business solutions minimize risks from disruptions such as local economic shifts or natural events. This ensures business continuity and consistent service delivery worldwide.
Smartshoring connects global operations with advanced digital platforms, enabling automation, real-time collaboration, and secure data management. Explore how TP’s Advanced Analytics solutions strengthen decision-making and accelerate digital growth.
AI enhances smartshoring by automating workflows, improving language support, and optimizing processes across regions. Learn more about TP’s Artificial Intelligence.
What industry leaders are saying
"I’ve been doing support for over 20 years and TP is a great partner. They really want to ensure that we serve our customers with quality and consistency. And our results have been great because we now have access to a geographically dispersed workforce that allows us to hire the best talent possible."
Carlo Beckman
Global Support Operations Leader for WISH
Increase your knowledge
Ready to optimize with smartshoring and offshore business solutions?
Contact us today to speak with an expert.
