Asian professional interacting with a 3D conversational interface. TP expert interacting with an AI assistant interface on a transparent screen. TP expert interacting with an AI assistant interface on a transparent screen.
TP expert interacting with an AI assistant interface on a transparent screen. TP expert interacting with an AI assistant interface on a transparent screen.
TP.AI FAB CONNECT

Hybrid intelligence orchestrating people, AI, and workflows

TP.ai FAB Connect provides a unified platform that allows for the seamless collaboration between human experts and AI agents, ensuring that every interaction is optimized for efficiency, empathy, and resolution.

 

 

 

Why is TP.ai FAB Connect different?

 

 

  • Captures behaviors from top-performing TP experts.
  • Continuously improves with human-in-the-loop learning.
  • Delivers real-time, contextual support at scale.

  • Understands customer intent and next-best action.
  • Keeps humans in control where precision matters.
  • Drives faster resolution and first-time-right outcomes.

  • Full visibility, traceability, and auditability.
  • Built-in governance and compliance by design.

  • AI handles routine interactions.
  • Complex or sensitive cases routed to TP experts.

Human + AI workforce. Seamless performance.
Excellence every time.

Human + AI workforce. Seamless performance. Excellence every time.

PROVEN RESULTS

How can TP.ai FAB Connect improve your business outcomes?

With a unified hybrid operating model, TP.ai FAB Connect helps clients run operations with greater accuracy, speed, and safety, turning operational complexity into tangible business outcomes.

UP TO
0
REDUCTION IN QA EFFORT
0
FASTER DEPLOYMENTS
0
FRICTIONLESS RESOLUTION
UP TO
80%
80%
REDUCTION IN QA EFFORT
~60%
~60%
FASTER DEPLOYMENTS
~70%
~70%
FRICTIONLESS RESOLUTION
CAPABILITIES

A unified solution for front and back office

TP.ai FAB Connect unifies front and back-office operations, enabling AI agents and TP experts to work seamlessly together from first contact to resolution, driving better outcomes and customer satisfaction.

Customer engagement and revenue growth

  • Customer care and experience management
  • Sales, upsell, and retention enablement
  • Customer onboarding and lifecycle support
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Operational efficiency and process automation

  • Technical support and service operations
  • Case, workflow, and task management
  • Document, data processing, and automation
  • Fulfillment and logistics coordination
Business professionals reviewing data charts on a tablet during a collaborative meeting.

Financial operations and risk control

  • Collections and receivables management
  • Finance, reconciliation, and reporting
  • Compliance, governance, and risk management
Cybersecurity interface with shield icon protecting data on a laptop.

TP.ai FAB solutions

A modular AI portfolio built to simplify complexity and deliver measurable business results. TP.ai FAB turns intelligence into execution, driving real-time decisions, consistent performance, and better experiences at scale.

 

Faster decisions. Stronger performance. Better experiences.

TP.ai FAB Assist white logo.

AI-powered assistant driving operational scale.

TP.ai FAB Collect white logo.

AI-powered collections for faster, smarter recovery.

TP.ai FAB Growth white logo.

AI-powered sales operations that accelerate B2B revenue.

STRATEGIC INSIGHTS

Increase your knowledge

See TP.ai FAB Connect in action.

Schedule a demo today.