Business and Marketing Intelligence

Harvard Business Review Analytic Services: Challenges and Opportunities for the Financial Services Industry

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As the world emerges from the global pandemic, a new digital reality has impacted most industries and markets around the world. In the financial services industry, digital transformation plays a pivotal role as financial institutions adapt to evolving consumer needs. See which technologies will be top investment areas for the coming year, and where financial service providers can capture new market opportunities.

Harvard Business Review Analytic Services: Challenges and Opportunities for the Financial Services Industry

Download the white paper

Our FREE White paper will tell you about:

Key challenges financial services firms faced during the COVID-19 pandemic, focusing on these key areas: customer service, data security, and fraud protection

How financial services firms are investing in technology to deal with the new digital realities and changing customer expectations

Real-life insights and key learnings from financial brands around the world for delivering agile, digitally-powered financial services

How to best address today’s CX delivery challenges while accelerating digital transformation and service integration

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