Best Employer Practices

E-Book: European Auto Maker Boosts Customer Loyalty by Elevating Agent Brand Immersion

Download Case Study

First Name *

Last Name *

Email *

Company *

Job title *

Recaptcha

Consent Granted

I consent to receive relevant industry news, analyst reports, white papers, case studies, and product information from TP. TP will never share or sell your information to third parties. <a href="https://www.tp.com/en-us/footer/website-privacy-notice/" class="text-gradient">See TP's Privacy Policy</a>. <a href="http://learn.engageteleperformance.com/email-preferences" class="text-gradient">Manage your communication preferences here</a>.

Reliability is integral to customer trust, satisfaction, and loyalty. That's why a leading automaker, a client since 2017, partnered with Teleperformance to ensure their customer interactions uphold their brand promise. To maintain their pole position and ensure enduring success in a fast-evolving landscape, they must level up their customer care center performance, which entails addressing different front-office requests more efficiently and effectively.