TP named Data Analytics Platform of the Year for Scalable, enterprise-grade AI Data Services

2026 Data Breakthrough Awards recognize TP for enabling enterprises to measure, predict, and operationalize AI through advanced analytics and human-led intelligence

New York, April 16, 2026 – Global digital services leader TP (ex-Teleperformance) today announced that its data analytics services were named Overall Data Analytics Platform of the Year in the 7th annual Data Breakthrough Awards. The recognition highlights TP’s differentiated approach to AI-enabled analytics—one that delivers measurable ROI by transforming complex, high-volume data into actionable, production-grade intelligence at enterprise scale.

TP was recognized for helping organizations move beyond fragmented data operations and reporting toward an analytics-led operating model that improves performance, governance, and AI outcomes. By combining AI-powered automation with human-led intelligence, TP enables enterprises to operationalize analytics across the full AI data lifecycle—turning data into decision advantage.

“In a market crowded with dashboards and static reporting, TP.ai Data Services stands apart by delivering analytics as a dynamic, AI-native capability embedded directly into operations,” said Akash Pugalia, Chief Digital Officer at TP. “This award recognizes our differentiated analytics architecture — a continuously learning system that integrates descriptive, predictive, and prescriptive analytics into real-time decision-making. By combining machine learning, time-series forecasting, and human-in-the-loop validation, we transform fragmented data into a closed-loop intelligence engine that anticipates risk, optimizes performance, and drives measurable outcomes for clients at scale.”

Advanced human-AI analytics, measurable impact

TP.ai Data Services provides an advanced human AI analytics platform that integrates descriptive, diagnostic, and performance analytics to identify root causes, predict outcomes, and prioritize actions across complex, global operations. Clients report measurable business results, including:

• Up to 31% improvement in customer experience quality scores
• Up to 30% lift in sales conversions
• Up to 20% improvement in resource forecasting accuracy
• Up to 15% gains in workforce efficiency 

The platform supports the full AI data lifecycle—from data collection and validation to annotation and labeling, AI safety and governance, and continuous performance measurement—ensuring AI systems are deployed responsibly and optimized for real business impact. 

The Data Breakthrough Awards is a competitive global program recognizing leaders shaping the data economy; with thousands of nominations across AI, analytics, and DataOps. 

Data analytics services are part of TP.ai Data Services’ end-to-end AI capabilities that help enterprises transform fragmented and unstructured data into high-quality, AI-ready assets that power analytics, automation, and next-generation AI solutions, including generative AI. As part of TP’s broader digital services portfolio, the team brings together data engineering, annotation and labeling, AI/ML operations, model evaluation, and human-in-the-loop expertise to support the full data lifecycle. From training data preparation and multimodal data support to prompt and response evaluation and safety review, TP.ai Data Services helps clients improve model performance, accelerate AI deployment, and scale AI with the quality, speed, and governance required for enterprise environments.

About TP group

TP is a global leader in digital business services which consistently seeks to blend the best of advanced technology with human empathy to deliver enhanced customer care that is simpler, faster, and safer for the world’s biggest brands and their customers. The Group’s comprehensive, AI-powered service portfolio ranges from front office customer care to back-office functions, including operations consulting and high-value digital transformation services. It also offers a range of specialized services such as collections, interpreting and localization, visa and consular services, and recruitment process outsourcing services. The teams of multilingual, inspired, and passionate experts and advisors, spread in close to 100 countries, as well as the Group’s local presence allows it to be a force of good in supporting communities, clients, and the environment.

For more information: www.tp.com