Artificial Intelligence & Data, Customer Experience Strategy, Digital Business Transformation

Samsung: Partnering to create an intelligent and efficient customer service operation

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Samsung logo.
Samsung logo.

In the Netherlands, and surrounding countries, Samsung and Teleperformance have established a partnership based on trust and innovation. An inherent part of the shared culture, this integrated team constantly seeks new ways to optimize agent performance, implement process improvements, and create operational efficiencies.

Samsung - Partnering to create an intelligent and efficient customer service.
Samsung - Partnering to create an intelligent and efficient customer service.

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