AI-powered debt collection services for higher recoveries and lower costs
Consumer dependence on credit and new lending models have increased delinquency rates. Stringent regulations that vary from region to region also require more effective and complex collection services. Technology is rapidly advancing but it only provides part of the solution.
Helping brands navigate debt recovery with care and precision
Our highly trained TP debt recovery experts, equipped with advanced tools and predictive analytics, navigate even the most complex borrower situations with empathy, Emotional Intelligence (EI), and measurable results.
How a global bank grew its managed portfolio by 143% with AI-powered collections
As personal debt surged and payment behavior evolved, a leading international bank sought to modernize its collections strategy. The goal: recover more while building stronger customer relationships. To do so, the client needed a smarter, more predictive approach that could scale with growing debt volumes and deliver better outcomes for both the business and its customers.
Harvard Business Review: Modernizing Debt Collection through AI and EI
Debt collection is evolving with higher consumer expectations and empathy-driven engagement. AI and emotional intelligence (EI) are key to creating respectful, human-centric interactions. This Harvard Business Review Analytic Services white paper explores how organizations are reimagining debt recovery to improve repayment rates while building stronger customer relationships and loyalty.
Ready to recover more with smarter collections?
Benefit from TP’s industry-leading technology and advanced analytics. Rely on our efficient, end-to-end customer-centric solutions to increase your revenue from delinquent payments. Work with collections experts who ensure quality and compliance while managing your collections costs – all under your brand.
Smarter debt collection strategies to overcome your biggest challenges
Efficient collections require big-picture thinking and focus on details. Our experts and integrated, coordinated end-to-end process rely on both. They also use advanced analytics to identify your customers who are most likely to pay and make it easy for them.
Trusted by leading global brands to transform debt recovery.
11.2% increase in collections, resulting in $1.8 million debt collected
A leading retail brand saw an opportunity to boost recovery rates and enhance team efficiency by improving how collections were managed. By adopting a more targeted, data-driven approach, the company aimed to prioritize accounts more effectively and unlock greater value from its operations.
Zenith Greece: Outsourcing collections proved the right solution after influx of new customers
Since 2018, TP has provided debt collection services for Zenith, a leading electric and natural gas provider in Greece. As the company grew, it struggled with overdue accounts and needed to modernize their debt collection strategy. Our customized solutions delivered outstanding results.
Zenith Greece: Outsourcing collections proved the right solution after influx of new customers
Since 2018, TP has provided debt collection services for Zenith, a leading electric and natural gas provider in Greece. As the company grew, it struggled with overdue accounts and needed to modernize their debt collection strategy. Our customized solutions delivered outstanding results.
Proven results in smarter debt recovery
A financial services client
Predictive analytics improve collections and save money
6%
1.3%
A multinational bank
Incentives boost overdue balance collections for a multinational bank
7%
A US-based retail brand
AI helps a retail brand understand customers’ payment styles
30%
13%
Collection Services FAQ
Debt collection outsourcing services allow organizations to delegate debt recovery to specialized partners that use advanced analytics, compliance expertise, and digital tools to optimize results and protect customer relationships.
By combining predictive analytics, automation, and Emotional Intelligence (EI), outsourcing improves repayment rates, reduces costs, and ensures a respectful customer experience.
Outsourced collection services support a wide range of industries, including banking, retail, telecom and insurance, all of which require secure, compliant, and scalable recovery operations.
AI helps identify high-probability payers, personalize communication, and predict delinquency risks before they escalate. It enhances contact strategies with predictive insights, improving right-party contact rates and overall recovery performance. Learn more about our AI-powered solutions.
It combines human empathy with advanced digital tools, including automation, predictive dialing, and real-time analytics, to deliver faster recoveries and long-term customer loyalty.
Yes, by centralizing processes, leveraging automation, and scaling expert support globally, outsourcing collections helps reduce overhead costs while maintaining compliance and efficiency.
Increase your knowledge
Unlock your debt recovery potential. Talk to a collections expert today.
